Sales Operations Specialist(职位编号:2165425)
GE医疗集团
- 公司规模:5000-10000人
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2015-06-19
- 工作地点:上海
- 招聘人数:1
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:业务分析专员/助理 其他
职位描述
Business Segment
Healthcare China
Role Summary/Purpose
First level support to operations function. Analyzes sales market data & administers sales VC plans. May provide training to sales teams. Coordinate regional compliance board meetings. Responsible for regional NPS actions; Coordination of all customer issues across functions like service & OTR. Support sales operations leader in SFE & other activities related to driving growth by setting up effective processes to collect & analyze data.
Essential Responsibilities
1. Set up and maintain sales operations processes and policies. Generate order and sales forecast and analysis reports 2. Set up processes & database to collect local market and customer data and generate management reports 3. Coordinate all activities related to generating NPS scores and follow up on customer hot sheets. 4. Act as a cross-functional coordinator to resolve customer issues & complaints arising from NPS interviews 5. Set up a process to capture & track contract changes in the system: cost/order change & concession 6. Base cost and OVC management 7. T&L budget control: allocation, tracking and report out 8. OVC (vendor items, Pass due, pending acceptance etc.)
Qualifications/Requirements
1. Bachelor Degree
2. 3+ years experience in Sales/Services and/or Operations roles
3. Excellent written and verbal communication skills, exhibits the ability to interact effectively with various types of people
4. Proficient at PC office software such as excel, word, PowerPoint etc.
5. Detail oriented, commitment to deliver the results
6. Ability to manage multiple priorities and deliver on tight timelines
7. Good English capability in both spoken and written
Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required
Desired Characteristics
Preferred Characteristics :
1. Previous sales experience
2. Trade and finance background is preferred
3. Flexibility, good negotiation skills
公司介绍
联系方式
- Email:Lei.zhu@ge.com