北京招聘

Location: Guangzhou (广州)

Essential Duties and Responsibilities:

Customer Management:
? Develop and manage a portfolio of customers and potential customers via personal sales visits
? Build a strong client relationship to maximize potential of the accounts, reduce attrition rate and minimize opportunities for competitors
? Act as customers’ main point of contact by liaising closely with the relevant departments within DHL eCommerce
? Continually develop knowledge of DHL’s products/services and general commercial awareness to provide the best solutions for customers.
? Convert qualified leads into customers as well as develop and penetrate existing accounts.
? Develop an annual customer call cycle to secure committed orders with new and existing customers.
? Stay regularly in touch with key customers to gain real understanding of their concerns and business needs

Stakeholder Management:
? Produce information for management necessary to evaluate performance vs. KPIs
? Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy.
? Develop a working relationship with the relevant support departments
? Ensure customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered to.

Reporting and Documentation:
? Adhere to regional standard profit margins and discount guidelines, sales processes & systems adoption.
? Complete sales reporting requirements in a timely manner, which includes activities reporting, customer information and pipeline maintenance through salesforce.com
? Control all documentation and data relating to customer visits, agreements and terms of reference
? Analyse and monitor customer data to measure success and identify fluctuations/trends to decide on relevant actions to be taken.
? Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects as well as maximizing growth within the existing customer base.

Desired Skills / Qualifications:
? Minimum 3 years sales experience in sales and marketing preferably in the transportation or service industry.
? Experience with 50% to 70% of sales time spent in new customer acquisition.
? Excellent negotiation, communication and presentation skills
? Excellent interpersonal skills
? Self-motivated
? Ability to work in a team
? Passion for Customer Service
? 1 year experience in eCommerce related fields will be advantageous

Minimum Educational Qualification:
? Bachelor Degree in Business or related discipline
? Candidates with MBA will have an advantage

DHL Supply Chain敦豪供应链隶属于Deutsche Post DHL Group德国邮政敦豪集团。敦豪供应链是全球***合同物流服务商，据点分布在全世界60个国家及地区，总体员工数超过140,000，超过2500个物流中心、仓库、据点，超过 2300万平方米的仓储空间，在時尚、零售、消费品、科技业、生命科学与医疗保健、汽车、化工及工业品等主要行业拥有专业产业知识及经验。作为全球排名***的合同物流供应商，DHL 供应链在全球60多个国家为客户提供一系列增值服务，无缝融合“传统的”第三方物流服务，帮助降低供应链成本并创造灵活性。

顺丰控股（集团）股份有限公司，是国内领先的快递物流综合服务商。经过多年发展，已初步建立为客户提供一体化综合物流解决方案的能力，为客户提供仓储管理、销售预测、大数据分析、金融管理等解决方案。顺丰同时还是一家具有网络规模优势的智能物流运营商。经过多年潜心经营和前瞻性战略布局，顺丰控股已形成拥有“天网+地网+信息网”三网合一、可覆盖国内外的综合物流服务网络。

Deutsche Post DHL Group（以下简称“DPDHL”）与顺丰控股股份有限公司于2018年10月26日达成战略合作并分别由双方各自的子公司签署相关协议，顺丰控股将整合DPDHL在中国大陆、中国香港和中国澳门地区的供应链 （DHL Supply Chain）业务。 该交易于2019年2月18日完成。交易完成后，敦豪物流（北京）有限公司、敦豪供应链（香港）有限公司及其下属子公司的最终控制权将变更为顺丰控股。

DPDHL与顺丰控股的联合将打造一个独一无二的平台——顺丰DHL供应链中国，满足中国市场对优质端到端供应链服务的需求。业务仍将遵循DPDHL全球的标准体系，由现有的团队继续运营管理。