Facility Manager 综合设施经理 - 朝阳区望京东路
仲量联行测量师事务所（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：房地产开发
职位信息
- 发布日期：2015-06-10
- 工作地点：北京-朝阳区
- 招聘人数：1
- 工作经验：8-9年
- 学历要求：大专
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：物业管理经理/主管
职位描述
TITLE
Facilities Manager / Team Lead
Reporting Relationships
Business Delivery Manager and/or IFM lead in respective country
Regional Account Manager
KEY ACCOUNTABILITIES
Act as the single point of contact for the delivery of facilities management services to the client
Develop and maintain a detailed understanding of the client’s business and the implications for JLL’s service delivery.
Liaise with the respective countries in addressing specific regional and local activities.
Manage the delivery of the facilities management services to the client’s facilities under JLL’s management.
Liaise regularly with the client on facilities management issues.
Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), Ops AIDE Audit, training programmes (EOS Back-to-Basics) and other initiatives as appropriate.
Drive client specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc.
Manage the teams to ensure the maintenance and upkeep of the facilities.
Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
Establish consistency in the monthly reporting in the country.
Prepare a regional monthly management report to the satisfaction of the client.
Review and report against agreed SLA and KPIs.
Be responsible for the management of the team e.g. recruitment, performance assessment etc.
Actively manage the professional development of all direct reports.
Prepare and implement a Succession Plan for the country account.
Drive the development and use of One View extranet, where available.
Relationship management and liaison with Client business managers, Building Management and local statutory authorities
DUTIES & RESPONSIBILITIES
Facilities Management
Through vendor management and under the direction of the Client’s Local and Global Manager oversee, supervise and manage the following services:
Help Desk and Customer request management;
Cleaning, pest control, implementation of the Housekeeping Rules;
Facilities data collection and reporting;
Provision of various management information such as space utilization; cleaning standard survey; user satisfaction survey;
Vendor management;
Incident Reporting;
Seat Management/Seat Allocation;
Move management and minor works support;
Fixed Assets Management for facilities related assets;
Meeting Room support services for meeting, training and conference rooms within the premises.
Pantry supplies
Site consolidation and small projects
Landlord and tenancy matters
Engineering Management
Through vendor management and under the direction of Client’s Local and Global Manager oversee, supervise and manage the following services:
Preventive maintenance program of Client owned equipment;
Reactive maintenance tasks of Client owned equipment;
Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;
Monitor the quality assurance of all maintenance tasks;
Attend to emergency trouble shooting and repairs, including preparation of Incident Reports;
Input change requests for maintenance for approval;
Assist in the energy utilization study;
Utilities management
Produce monthly reports regarding energy consumption, downtime, consumables usage etc.;
Ensure all Landlord owned plant and equipment is operating correctly and to maximum efficiency;
Ensure Landlord maintenance and statutory obligations have been met.
COMPETENCIES / REQUIREMENTS
Degree holder or Professional Studies with about 5 years of commercial real estate experience, including country specific experience
Proven capacity to successfully manage a business contract including ability to understand, interpret and respond to management, operational and financial information and trends
Exposure and experience in dealing with multinational corporate organisations
Knowledge of EHS and building statutory requirements
Ability to think strategically and develop real estate solutions
Ability to adapt and perform under pressure
Possess strong interpersonal skills with the ability to build rapport quickly.
Excellent written and oral communication skills.
Line management and team management skills.
Acumen in budget planning & contract management.
Strong interpersonal skills.
Superior financial analysis skills.
Consummate people management skills with cultural sensitivity.
Facilities Manager / Team Lead
Reporting Relationships
Business Delivery Manager and/or IFM lead in respective country
Regional Account Manager
KEY ACCOUNTABILITIES
Act as the single point of contact for the delivery of facilities management services to the client
Develop and maintain a detailed understanding of the client’s business and the implications for JLL’s service delivery.
Liaise with the respective countries in addressing specific regional and local activities.
Manage the delivery of the facilities management services to the client’s facilities under JLL’s management.
Liaise regularly with the client on facilities management issues.
Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), Ops AIDE Audit, training programmes (EOS Back-to-Basics) and other initiatives as appropriate.
Drive client specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc.
Manage the teams to ensure the maintenance and upkeep of the facilities.
Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
Establish consistency in the monthly reporting in the country.
Prepare a regional monthly management report to the satisfaction of the client.
Review and report against agreed SLA and KPIs.
Be responsible for the management of the team e.g. recruitment, performance assessment etc.
Actively manage the professional development of all direct reports.
Prepare and implement a Succession Plan for the country account.
Drive the development and use of One View extranet, where available.
Relationship management and liaison with Client business managers, Building Management and local statutory authorities
DUTIES & RESPONSIBILITIES
Facilities Management
Through vendor management and under the direction of the Client’s Local and Global Manager oversee, supervise and manage the following services:
Help Desk and Customer request management;
Cleaning, pest control, implementation of the Housekeeping Rules;
Facilities data collection and reporting;
Provision of various management information such as space utilization; cleaning standard survey; user satisfaction survey;
Vendor management;
Incident Reporting;
Seat Management/Seat Allocation;
Move management and minor works support;
Fixed Assets Management for facilities related assets;
Meeting Room support services for meeting, training and conference rooms within the premises.
Pantry supplies
Site consolidation and small projects
Landlord and tenancy matters
Engineering Management
Through vendor management and under the direction of Client’s Local and Global Manager oversee, supervise and manage the following services:
Preventive maintenance program of Client owned equipment;
Reactive maintenance tasks of Client owned equipment;
Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted;
Monitor the quality assurance of all maintenance tasks;
Attend to emergency trouble shooting and repairs, including preparation of Incident Reports;
Input change requests for maintenance for approval;
Assist in the energy utilization study;
Utilities management
Produce monthly reports regarding energy consumption, downtime, consumables usage etc.;
Ensure all Landlord owned plant and equipment is operating correctly and to maximum efficiency;
Ensure Landlord maintenance and statutory obligations have been met.
COMPETENCIES / REQUIREMENTS
Degree holder or Professional Studies with about 5 years of commercial real estate experience, including country specific experience
Proven capacity to successfully manage a business contract including ability to understand, interpret and respond to management, operational and financial information and trends
Exposure and experience in dealing with multinational corporate organisations
Knowledge of EHS and building statutory requirements
Ability to think strategically and develop real estate solutions
Ability to adapt and perform under pressure
Possess strong interpersonal skills with the ability to build rapport quickly.
Excellent written and oral communication skills.
Line management and team management skills.
Acumen in budget planning & contract management.
Strong interpersonal skills.
Superior financial analysis skills.
Consummate people management skills with cultural sensitivity.
公司介绍
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of more than $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $ 47.7 billion of assets under management.
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn