技术服务工程师
威达优尔贸易(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2012-08-08
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师 技术支持/维护工程师
职位描述
工作职责:
? 负责上海区所有仪器设备的售后服务工作,包括安装、调试、维修,包括协调供应商对客户进行售后服务工作。
? 配合验证工程师完成上海区所有仪器设备的验证校准工作。
? 负责技术服务订单中保养、维修等工作。
? 探索该区域内仪器设备预保养/验证校准等增值服务。
? 负责联络国内外厂家,解决售后服务中的技术难题。
? 支持外地工程师解决技术难题,并负责培训技师。
? 负责起草和修改相关的安装调试和维修卡片。
? 负责起草和修改相关维修保养工作所需的SOP 等文件。
? 完成公司布置的其他任务。
招聘要求:
? 大专毕业,专业为:自动化、自控、机电一体、仪器仪表、等相关专业。
? 熟悉科研实验室、生化实验室、理化实验室常用的仪器设备,2年以上的相关工作经验。
? 熟悉自动控制的原理和技术。
? 能够熟练阅读仪器设备的英文说明书,能够用英文与国外仪器厂家沟通技术问题。
? 较强的动手能力,较强的自学能力,且能够与客户和用户开展良好的沟通。
? 具备较强的责任感和服务意识。
Responsibilities:
1. To complete after-sales service of lab equipment and instruments. The work includes installation, repair, maintenance, and service coordination with manufacturers.
2. To implement the lab equipment / instruments validation supported by validation engineers.
3. To execute lab equipment / instruments repair and maintenance ordered by customers.
4. To explore and develop customers who demand value-added technical service including preventive maitenance and validation / calibration service .
5. To connect multi-vendors for technical support raised by actual cases. And to provide prompt support to team members with the source from multi-vendors.
6. To record good knowledge and experience accumulated in practice.
7. To draft or update related SOPs for preventive maintenance, repair, etc.
8. Other work assigned.
Requirements:
? Junior college with the major of automation, or mechanical & electrical engineering, or instruments, or some other related technology.
? Be familiar with equipment / instruments in labs. More than 2 years experience with labs.
? Be familiar with automatic technology including electrical, electronic and mechanical elements.
? Be able to read English operation manual of lab instruments / equipment. And can discuss technical issues with manufacturers though mails.
? Strong ability of self-study and research.
? Be able to do good communication with customers and end users.
? Be responsible, trustful, and be with the intention of service to customer.
? 负责上海区所有仪器设备的售后服务工作,包括安装、调试、维修,包括协调供应商对客户进行售后服务工作。
? 配合验证工程师完成上海区所有仪器设备的验证校准工作。
? 负责技术服务订单中保养、维修等工作。
? 探索该区域内仪器设备预保养/验证校准等增值服务。
? 负责联络国内外厂家,解决售后服务中的技术难题。
? 支持外地工程师解决技术难题,并负责培训技师。
? 负责起草和修改相关的安装调试和维修卡片。
? 负责起草和修改相关维修保养工作所需的SOP 等文件。
? 完成公司布置的其他任务。
招聘要求:
? 大专毕业,专业为:自动化、自控、机电一体、仪器仪表、等相关专业。
? 熟悉科研实验室、生化实验室、理化实验室常用的仪器设备,2年以上的相关工作经验。
? 熟悉自动控制的原理和技术。
? 能够熟练阅读仪器设备的英文说明书,能够用英文与国外仪器厂家沟通技术问题。
? 较强的动手能力,较强的自学能力,且能够与客户和用户开展良好的沟通。
? 具备较强的责任感和服务意识。
Responsibilities:
1. To complete after-sales service of lab equipment and instruments. The work includes installation, repair, maintenance, and service coordination with manufacturers.
2. To implement the lab equipment / instruments validation supported by validation engineers.
3. To execute lab equipment / instruments repair and maintenance ordered by customers.
4. To explore and develop customers who demand value-added technical service including preventive maitenance and validation / calibration service .
5. To connect multi-vendors for technical support raised by actual cases. And to provide prompt support to team members with the source from multi-vendors.
6. To record good knowledge and experience accumulated in practice.
7. To draft or update related SOPs for preventive maintenance, repair, etc.
8. Other work assigned.
Requirements:
? Junior college with the major of automation, or mechanical & electrical engineering, or instruments, or some other related technology.
? Be familiar with equipment / instruments in labs. More than 2 years experience with labs.
? Be familiar with automatic technology including electrical, electronic and mechanical elements.
? Be able to read English operation manual of lab instruments / equipment. And can discuss technical issues with manufacturers though mails.
? Strong ability of self-study and research.
? Be able to do good communication with customers and end users.
? Be responsible, trustful, and be with the intention of service to customer.
公司介绍
Avantor is a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.
联系方式
- 公司地址:朝阳区东三环中路20号 乐城中心