北京招聘

岗位职责：
1. 接听电话，解决客户的咨询；
2. 帮助来电会员处理相关问题；
3. 处理和项目相关的其他来电咨询和来电投诉；
4. 其他报表统计工作。

岗位要求：
1. 中专及以上学历，两年以上客户服务工作经验；
2. 语言能力：标准普通话；
3. 计算机能力：基本计算机操作；
4. 性格描述：有耐心，良好的沟通技巧，能在压力下独立完成工作；

简历发送邮箱：hrbj-cn@edenred.com

   Accentiv'（雅智捷）隶属于法国艾登瑞德集团，原雅高服务（Accor Services）。艾登瑞德集团于2010年7月成功在泛欧巴黎证券交易所挂牌上市（EDENREDAC - Euronext Paris）。作为全球著名的CRM领导者以及关系行销咨询与实施专家，Accentiv'（雅智捷）专注于为企业客户度身订制专业的CRM、忠诚度以及激励项目。我们致力于为企业客户构建忠诚度的桥梁，提供专业的关系行销咨询、设计、发展和管理一站式无忧服务。帮助建立企业客户与顾客、渠道以及员工之间健康有效的关系。我们相信良好的关系可以为企业创造更高价值，从而有效提升业绩。我们相信关系致远!
Accentiv'（雅智捷）目前在全球42个国家开展业务。我们的客户遍布零售、快消、酒店、母婴、奢侈品、物流等多个行业，如：米其林、宝洁、丝芙兰、雀巢、DHL、哈根达斯等。
 
Accentiv’ is a subsidiary of Edenred (formerly branded Accor Services), which was one of the two core businesses under Accor Group. The new Edenred Group became independent in 2010 and was listed on the Euronext Paris on July 2（EDENREDAC - Euronext Paris）. As a CRM leader and renowned specialist in relationship marketing consultancy and practice, Accentiv' provides business with tailor-made services to design and manage CRM, Loyalty & Incentive Programs. We are committed to helping our corporate clients build up a loyalty bridge to their customers, partners and employees, and to providing a holistic package of relationship marketing consulting, technology, marketing and operation services. We believe RELATIONSHIPS DO MATTER.
Accentiv’ operates in 42 countries around the world. Our clients in China, covering in various industries of Retail, FMCG, Hotel, Baby, Luxury and Logistic: Michelin, P&G, Sephora, Nestle, DHL, Haagen-Dazs…

公司网址：www.edenred.com
          www.accentiv.cn
公司邮箱：hrbj-cn@edenred.com