北京招聘

岗位职责
1.医疗服务后收取自付病人费用。
2.根据保险条例，收取保险病人自付部分。
3.辅助保险病人填写正确的保险单。
4.帮助保险病人确认保险福利。
5.接待来访者及病人。
6.安排科室运营时间并管理病人预约。
7.给新病人做病例注册建档。
8.根据日收入报表对账平帐。
9.负责管理接听电话。
10.接受并解决病人投诉。
11.获取并记录病人反馈。
12.其他上级主管，经理安排的工作。

任职资格
1．大学专科及以上学历。
2．有同行业工作经验者优先。
3．良好的沟通能力。
4．具备职业礼仪与行为规范并积极主动。
5．注重细节。
6．在压力下的独立工作能力。
7．电脑技能。
8．团队合作者。
9．良好的英语口语能力。
10．任何的HIS经验或能力优先。
11．自我监督能力。
12．做事随机应变。

Reception and Customer service representative

Report to: Customer Service Supervisor.

Responsibilities:

1， Collect payment from uninsured patient at time of service.

2， Collect co-pay, deductible, uncovered from insured patient according

to their coverage and benefit.

3， Has all insured patient with correct claim form.

4， Verify benefit of insurance for patients.

5， Welcome customer and patient.

6， Schedule patient’s appointment.

7， Register and make medical record for every new patient.

8， Balance daily income report.

9， Telephone management.

10， Settle patient’s complain

11， Get and record feedback from patient.

12， Guide and help junior staff about work issue.

13， Other duties assigned by the department supervisor and manager.

Requirements:

1. College degree above

2. At least one year Work experience in a similar healthcare organization.

3. Good communication skills.

4. Professional etiquette and Positive attitude.

5. Must pay special attention to detail.

6. Independent working skills under big pressure.

7. Computer skills.

8. Team player.

9. Good oral and written English. Second foreign language will be advantage.

10. Any knowledge and experience of HIS is preferred.

11. Self-supervision

12. Flexibility, good attitude, and passion.

北京善方医院（暂用名：北京隆生医院）是北京华实海隆石油投资有限公司投资创办的一家高端、涉外综合性医院。医院秉承国际化医疗服务理念与JCI标准，依托国内外优秀的医疗人才、前沿的医疗技术和世界领先的医疗设备，为国内外各界人士提供国际水准的一站式门诊、住院及手术医疗服务。医院整体环境舒适典雅，注重病人的隐私保护，并致力于为客户提供安心、舒心和放心的良好就医氛围。