北京招聘

Job ID 899315
Location China, Shanghai
Job Category Software Engineering: Development
Division IT

Organization Summary:

Engineering, Community & Online (ECO) is looking for a great "Software Development Engineer" to join our team. Customer support is a strategic differentiator for Microsoft and we are investing deeply to provide differentiated software-driven solutions to Enterprise Customers, Consumers and Business Partners (OEM, Hosters, ISVs, etc.). We are focused on building the next generation support experiences that enable seamless collaboration and self-help through automated diagnostics, community forums, chat, knowledge syndication, troubleshooting and escalations. We are driving to transform software support services with the goal of being the industry leader.

“Context” in our world, is a term generally used to describe building dynamic or personalized user experiences, or as a means to target content based on a specific set of conditions. In support service area, “context” is frequently raised as a method for quickly locating the correct solution for a given problem and delivering that solution with the least amount of customer effort. As part of ECO team in Shanghai, we are focusing on building up the Shared Context Platform which enables seamless support experiences across application boundaries. You (the candidate) will need to partner with PM and

test counterparts to design and implement solutions and always keep security, scalability, capability, and stability in mind.

Also you need to be self-critical creative, innovative, and always looking to improve yourself.

Qualifications:

- Master degree in Computer Science or equivalent is preferred. PhD Degree is a plus.

- Experience on data mining/machine learning/natural language processing is desired.

- 5+ industry experience with solid software design, development, and shipping experience with C/C++, C# or other programming languages.

- Good understanding on data structure, and algorithm analysis.

- Strong debugging, coding, and problem solving skills. Passion for quality.

- Possess good communication skills in both Chinese and English

- Good team player. (For the internal candidate, a track record of high performance is required.)

The following development skills are a plus:

- Database-related application development work (MSSQL/TSQL)

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN

　　微软IT技术研发中心（Microsoft IT）是微软公司高度看重的战略性部门之一，是连系微软公司和用户体验的一道桥梁，是领先IT科技驱动下的全新商业价值的发现者和分享者。它不但为微软各大研发部门提供创新的开发技术和解决方案，同时还致力于帮助微软的客户和合作伙伴发掘新的商业机遇。微软IT技术研发中心(MSIT-China)在中国的成立意味着微软开始加速向中国移植软件研发和 IT 管理经验，同时也表明中国在微软全球创新版图上的重要性正与日俱增。
　　MSIT的使命和职能包含对内和对外两部分--对内，MSIT 专注于做微软公司各大业务部门的战略合作伙伴，推动微软整体业务取得更大的发展。具体来说，该团队为微软各部门及岗位设计、开发、测试和部署技术，并提供相关支持；协助其他部门对产品品质、安全、生产效率、投资回报及效益等进行评估、分析和改善；此外，MSIT 还为微软产品提供技术支持和服务，挖掘内部创新机会和寻找外部解决方案，以满足新兴的业务部门需求。对外，MSIT 致力于将其在微软公司的领先且成熟的技术、产品和解决方案移植至更广的领域，以帮助更多的人和企业释放他们的潜能，发掘新的机遇—— MSIT 是微软新产品的第一个和最好的用户，他们通过持续的努力来确保微软客户的满意度。