北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持经理招聘

Technical Support Engineer 汽车技术支持工程师

上海劢思可汽车技术服务有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:汽车及零配件  专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2015-04-15
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 学历要求:本科
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  售前/售后技术支持经理

职位描述

About us: MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability.
关于我们:MSXI公司总部位于美国, 是汽车工业领域全球领先的外包服务解决方案提供商,我们为全球多达350家客户提供服务。客户包括: 汽车/卡车制造商(OEMs)、经销商、供应商和配套服务供应商。目前,我们在中国的客户有宝马(BMW)、梅赛德斯奔驰(BENZ)、捷豹路虎(JLR)、沃尔沃(VOLVO)、福特(FORD)、通用(GM)等,我们将继续致力于中国市场的开发和投入,并为我们的客户提供更加优质和完善的技术咨询服务。

Benefits公司福利
- Competitive Salary 提供有竞争力的薪资
- MSXI company benefits – annual leave, cash back health care scheme, life assurance, full pay sick days (after three months service), bonus opportunities & national social welfare.
- 劢思可公司福利-年假、补充医疗保障、人身意外保障、住院补贴和年度体检、奖金和国家规定的社会保障。

Starting date 开始工作日期:
As soon as possible. 尽快

Location工作地点:
Based in Shanghai, China. 上海,中国(注明:工作地点为上海市浦东新区东方路)

Recruitment process招聘过程:
- MSXI interviews劢思可公司面试
- OEM interviews 主机厂客户面试


Responsibility:
- Provide daily dealer technical support and maintain agreed service levels;
- Maintain VRs from assigned areas according to policy & guidelines;
- Provide technical support for vehicle quality issues, service operations and marketing activities;
- Identify and define product deviations, trends and early warnings from the market based on multiple in-data sources e.g. TIE Vehicle Reports (VR), Customer relations and Technical Support, and provide sufficient feedback for product improvement purpose;
- Implement service solutions and address potential discrepancies;
- Responsible to organize dealer meetings within job scope;
- Establish and maintain communication between CMQ and dealers by e-systems and other tools on a daily basis;
- Initiate, execute and follow up activities as required to ensure that key responsibilities are meet;
- Provide on-site field support or investigation when deemed needed.

公司介绍

About us: MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability. 关于我们:MSXI公司总部位于美国, 是汽车工业领域全球领先的外包服务解决方案提供商,我们为全球多达350家客户提供服务。客户包括: 汽车/卡车制造商(OEMs)、经销商、供应商和配套服务供应商。目前,我们在中国的客户有宝马(BMW)、梅赛德斯奔驰(BENZ)、捷豹路虎(JLR)、沃尔沃(VOLVO)、福特(FORD)、通用(GM)等,我们将继续致力于中国市场的开发和投入,并为我们的客户提供更加优质和完善的技术咨询服务。

联系方式

  • 公司地址:上班地址:北京市朝阳区望京阜通东大街6号方恒国际中心C座1709室