客户服务实习生
北欧亚太(北京)国际货运代理有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2015-07-09
- 工作地点:重庆-渝北区
- 招聘人数:2
- 工作经验:应届毕业生
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:物流专员/助理 货运代理
职位描述
职位描述:
Customer’s window of contact on daily shipment execution,i.e.shipper’s letter of instruction(SLI)
对外的联络窗口,接受客户的委托书
Daily operation for air and ocean shipment
负责空运和海运的操作
Customer’s window of contact on any shipment operational issue/complaint
受理操作上的问题及客户的投诉
Feedback to Customer timely on the sequence of events stated in the customer service work process
反馈给客户任何操作上的流程
Customer‘s monthly requested report/S
完成客户要求的报告
Issue invoice to customer and oversea branch
负责开发票给客户及海外公司
Maintain a current and accurate filing system
维护文件存档
Work with customer nominated sub-contactor to facilitate customer ‘S
shipments
和客户指定的代理合作操作客户的货物
岗位要求:
Able to use all Microsoft application 会使用微软办公软件
Can read English emails, good oral English is a plus
可以看懂英文邮件,口语好优先
Loyal, honest and responsible 忠诚,诚实,尽责
Proactive, flexible and problem solver 积极主动,灵活,会解决问题
Good communication and interpersonal skills 良好的沟通技巧和人际关系
Can work with both local and foreign companies’ culture
可以适应本土公司和外资公司的文化
在校大学生,大三大四优先,每周可工作3-5天优先
Customer’s window of contact on daily shipment execution,i.e.shipper’s letter of instruction(SLI)
对外的联络窗口,接受客户的委托书
Daily operation for air and ocean shipment
负责空运和海运的操作
Customer’s window of contact on any shipment operational issue/complaint
受理操作上的问题及客户的投诉
Feedback to Customer timely on the sequence of events stated in the customer service work process
反馈给客户任何操作上的流程
Customer‘s monthly requested report/S
完成客户要求的报告
Issue invoice to customer and oversea branch
负责开发票给客户及海外公司
Maintain a current and accurate filing system
维护文件存档
Work with customer nominated sub-contactor to facilitate customer ‘S
shipments
和客户指定的代理合作操作客户的货物
岗位要求:
Able to use all Microsoft application 会使用微软办公软件
Can read English emails, good oral English is a plus
可以看懂英文邮件,口语好优先
Loyal, honest and responsible 忠诚,诚实,尽责
Proactive, flexible and problem solver 积极主动,灵活,会解决问题
Good communication and interpersonal skills 良好的沟通技巧和人际关系
Can work with both local and foreign companies’ culture
可以适应本土公司和外资公司的文化
在校大学生,大三大四优先,每周可工作3-5天优先
公司介绍
XPO Logistics (NYSE: XPO) is a top ten global logistics company. We run our business as one highly integrated network of people, technology and physical assets in 34 countries, with over 89,000 employees and 1,431 locations. We use our network to help customers manage their goods more efficiently throughout their supply chains.
Our company has two reporting segments: transportation and logistics. Within these segments, our business is well diversified by geographies, verticals and types of service. Most important, we’ve hired top shelf talent – seasoned operators and executives who know how to help our more than 50,000 customers improve productivity and reduce costs.
As companies increasingly turn to XPO for supply chain solutions, we empower our employees to deliver world-class customer service through our information technology. We have a global team of approximately 1,600 IT professionals who understand how to drive innovation for the benefit of our customers. We’ve built a highly scalable and integrated platform using on-cloud technology that differentiates XPO across all lines of business and enables rapid development.
Today, XPO Logistics is on the radar in every industry that requires transportation or logistics. We’re working closely with customers to look at their entire supply chains, from point of origin to the end-consumer, to identify the opportunities. This collaborative approach is a major reason why customers trust us with an average of 150,000 shipments and over five billion inventory units every day.
XPO物流(纽约证交所:XPO)是全球十大物流公司。在34个国家,我们以员工、技术和实物资产的高度集成网络运营,拥有超过89000名员工和1431个地点。我们利用我们的网络帮助客户在供应链中更有效地管理他们的产品。
我们公司有两个报告部门:运输和物流。在这些细分市场中,我们的业务在地理、垂直和服务类型方面都有很好的多样性。最重要的是,我们聘请了***的人才——经验丰富的经营者和管理人员,他们知道如何帮助我们的5万多客户提高生产率和降低成本。
随着公司越来越多地向XPO寻求供应链解决方案,我们授权员工通过我们的信息技术提供世界级的客户服务。我们拥有一支由大约1600名IT专业人士组成的全球团队,他们懂得如何推动创新,以造福于我们的客户。我们已经构建了一个高度可伸缩的、集成的平台,使用云技术来区分XPO和所有业务线,并支持快速开发。
如今,在每一个需要运输或物流的行业中,XPO物流都是一个雷达。我们正与客户密切合作,从源头到终端消费者,寻找他们的整个供应链,以确定机会。这种合作方式是客户信任我们的主要原因,平均每天有15万次的货物运输和超过50亿的库存单位。
Our company has two reporting segments: transportation and logistics. Within these segments, our business is well diversified by geographies, verticals and types of service. Most important, we’ve hired top shelf talent – seasoned operators and executives who know how to help our more than 50,000 customers improve productivity and reduce costs.
As companies increasingly turn to XPO for supply chain solutions, we empower our employees to deliver world-class customer service through our information technology. We have a global team of approximately 1,600 IT professionals who understand how to drive innovation for the benefit of our customers. We’ve built a highly scalable and integrated platform using on-cloud technology that differentiates XPO across all lines of business and enables rapid development.
Today, XPO Logistics is on the radar in every industry that requires transportation or logistics. We’re working closely with customers to look at their entire supply chains, from point of origin to the end-consumer, to identify the opportunities. This collaborative approach is a major reason why customers trust us with an average of 150,000 shipments and over five billion inventory units every day.
XPO物流(纽约证交所:XPO)是全球十大物流公司。在34个国家,我们以员工、技术和实物资产的高度集成网络运营,拥有超过89000名员工和1431个地点。我们利用我们的网络帮助客户在供应链中更有效地管理他们的产品。
我们公司有两个报告部门:运输和物流。在这些细分市场中,我们的业务在地理、垂直和服务类型方面都有很好的多样性。最重要的是,我们聘请了***的人才——经验丰富的经营者和管理人员,他们知道如何帮助我们的5万多客户提高生产率和降低成本。
随着公司越来越多地向XPO寻求供应链解决方案,我们授权员工通过我们的信息技术提供世界级的客户服务。我们拥有一支由大约1600名IT专业人士组成的全球团队,他们懂得如何推动创新,以造福于我们的客户。我们已经构建了一个高度可伸缩的、集成的平台,使用云技术来区分XPO和所有业务线,并支持快速开发。
如今,在每一个需要运输或物流的行业中,XPO物流都是一个雷达。我们正与客户密切合作,从源头到终端消费者,寻找他们的整个供应链,以确定机会。这种合作方式是客户信任我们的主要原因,平均每天有15万次的货物运输和超过50亿的库存单位。
联系方式
- 公司地址:北京市朝阳区广顺南大街16号嘉美中心
- 电话:15900764372