Master Data Officer - Cantonese 粤语客服主数据专员
林德集团
- 公司性质：外资(欧美)
- 公司行业：多元化业务集团公司
职位信息
- 发布日期：2015-04-20
- 工作地点：上海-浦东新区
- 招聘人数：1
- 工作经验：2年
- 学历要求：大专
- 语言要求：粤语精通
英语良好 - 职位月薪：面议
- 职位类别：客服专员/助理(非技术)
职位描述
Purpose of the position
- To create and maintain SAP Commercial data – principally pricing & customer master data
- To implement standard commercial process such as customer account opening process etc.
- Ensure customer satisfaction through timely and professional resolution of queries from customers and sales team.
Principal responsibilities
- To create and maintain SAP Commercial data accurately and timely – principally pricing & customer master data
- To complete account name change and account closure process
- To assist annual master data cleanup exercises and to ensure a clean customer/pricing master data
- To implement standard commercial process such as customer account opening process etc.
- Ensure customer satisfaction through timely and professional resolution upon master data queries from customers and sales teams
- To support annual price escalation campaign upon pricing data maintenance
- Ensure all the customer related files and data are effectively protected
- Ensure effective controls are in place to meet Corporate Governance requirements and all statutory requirements are maintained as per the directives set out by the appropriate statutory bodies.
- Ensure clear, accurate and disciplined communication between CSC and sales team.
- Maintain a commitment to a safe working environment.
Required qualifications/experience
- Degree in business or any associated discipline
- Excellent Microsoft office skill, master EXCEL & Power point
- An understanding of basic commercial knowledge
- Fluent Cantonese speaking skill is a must
- Two years above related working experience
- To create and maintain SAP Commercial data – principally pricing & customer master data
- To implement standard commercial process such as customer account opening process etc.
- Ensure customer satisfaction through timely and professional resolution of queries from customers and sales team.
Principal responsibilities
- To create and maintain SAP Commercial data accurately and timely – principally pricing & customer master data
- To complete account name change and account closure process
- To assist annual master data cleanup exercises and to ensure a clean customer/pricing master data
- To implement standard commercial process such as customer account opening process etc.
- Ensure customer satisfaction through timely and professional resolution upon master data queries from customers and sales teams
- To support annual price escalation campaign upon pricing data maintenance
- Ensure all the customer related files and data are effectively protected
- Ensure effective controls are in place to meet Corporate Governance requirements and all statutory requirements are maintained as per the directives set out by the appropriate statutory bodies.
- Ensure clear, accurate and disciplined communication between CSC and sales team.
- Maintain a commitment to a safe working environment.
Required qualifications/experience
- Degree in business or any associated discipline
- Excellent Microsoft office skill, master EXCEL & Power point
- An understanding of basic commercial knowledge
- Fluent Cantonese speaking skill is a must
- Two years above related working experience
公司介绍
林德集团诚聘