北京招聘

Job description

To provide remote technical support assistance to customers and IBM tech personnel on System p SW AIX & HACMP, or Storage SW products. And to provide the best Post-Sale services to customers in the most efficient way. Excellent written and spoken communication skills are a significant position requirement, as is the ability to provide information and direction to others in a clear and concise manner.

To take GCG mission to provide technical support to customers from Mainland China, Hong Kong or Taiwan.

The candidate should possess strong communication skills, driven by an emphasis on teamwork and oriented towards customer satisfaction. Technically, he/she is preferred to have hands-on experience on AIX BOS & HACMP installation, setup and configuration with strong analytical skill in problem solving.

Required Skills:

- Bachelor's Degree

- At least 2 years experience in AIX PD/PSI(Problem Determination/Problem Source Identification) and performance tuning (Certified Advanced Technical Expert is preferred).

- At least 2 years experience in HA/cluster principle and implementation (HACMP experience is preferred).

- At least 2 years experience in AIX administration.

- Customer onsite support and implementation experience is preferred.

- Basic knowledge about VIO, DLPAR, HMC, GPFS.

- Basic knowledge about Linux, VMware.

- Basic knowledge about Storage (V7000, SVC, XIV, VTL, DS series) and relevant SW is preferred.

- Good communicating skills with customer either through phone or face-to-face.

- Self-motivated, responsible, and good team player

Required

Bachelor's Degree

English: Fluent

Chinese simplified: Fluent

Cantonese: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。