北京招聘

Job title: (CER-TM) Telemarketer 电话市场开发

Responsibilities

1. Using telephone and pre-set questionnaire to understand object client’s needs;

2. To describe Bureau Veritas and products of System Certification Services on phone;

3. To answer client’s questions;

4. Record client’s needs and report on daily or weekly basis.

Requirements:

1. College degree or above;

2. Good communication skill, especially on phone;

3. Standard mandarin and pleasant voice;

4. Love communicating with people, positive, patient and not easily giving up;

5. Good at handling clients’ refuse, complaint and even rude attitude;

6. Proficient in office software,Chinese typing at least 40 words / minutes

工作范围：

1. 使用电话和前期问卷调查的形式理解目标客户的需求

2. 通过电话介绍BV，并且向客户描述BV认证体系的产品

3. 解答客户的问题

4. 记录客户的需求并且做日记录或周记录

要求：

1. 至少专科学历及以上

2. 良好的电话沟通技巧

3. 标准的普通话及甜美的嗓音

4. 喜欢从事与人沟通的工作，工作态度积极，耐心，受挫能力强

5. 善于处理客户的拒绝，抱怨甚至粗鲁的态度

6. OFFICE软件熟练，中文打字速度不小于40字/分钟

Founded in 1828, Bureau Veritas is a world leading conformity assessment and certification services provider in the fields of quality, health, safety, environment (QHSE) and social responsibility specialised in the inspection, analysis, audit, and certification of products, infrastructure (buildings, industrial sites, equipment, ships, etc.) and management systems in relation to regulatory or voluntary frameworks.

Bureau Veritas is present in 140 countries through a network of over 900 offices and laboratories. It has more than 40,000 employees and a client base of more than 370,000 companies.

In China, Bureau Veritas has over 4,500 employees and serves more than 7,000 clients from 55 offices and laboratories in nearly 40 locations.

For more information, please visit: www.bureauveritas.cn

Bureau Veritas Consulting (Shanghai) Co. Ltd.法利咨询上海有限公司

Founded in year 2001 in Shanghai, Industry and Facilities (I&F) Division is one of the four operation platforms of Bureau Veritas in China. It provides conformity assessment and technical consulting services related with QHSE and Social Responsibility to domestic and foreign companies, from small to very large ones in the fields of industry, construction, and management systems, aiming at creating added value for clients through assistance in risk management and performance optimization. Its clients include not only national giant companies like CNOOC, SINOPEC, Three Gorges Electric, but also multinational companies like ALSTOM, AREVA, SONY, CARREFOUR, L’Oreal, etc.

So far, I&F China has over 900 full time employees and branch offices in 23 main cities.

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