北京招聘

Job description

• This Role will be responsible for delivering end to end processes related to Tivoli and resolving issues arising out of it.

• Also will provide technical leadership to the team during handling of Major incidents.

Responsibilities include:

• Supporting and Maintaining Tivoli Monitoring infrastructure

• Troubleshooting endpoints/Agents

• Adding new servers to monitoring environment

• Removing Decommission servers from monitoring Adding/Removing Tivoli users

• Configuring new endpoints/Agents

• Changing threshold in situation as requested

• Auto ticketing and alert mapping

• Editing Tec Rules ITCAM for Transaction

• ITCAM for Application

• Implement, administer IBM Tivoli Monitoring product suite, Tivoli Netcool Product suite, ITNM , Tivoli Framework and other

monitoring tools.

• Provide and maintain the overall operational quality, service delivery and security compliance for the Tivoli services.

• Provide operational support for Tivoli services on a 24x7 rota/on-call basis.

• Provide support for the delivery to production of infrastructure projects, operational projects and application development

projects, ensuring suitable ongoing support and maintenance.

• Develop and document processes, detailing many functions and accountabilities.

• Minimum of 4 years experience in IBM Tivoli Monitoring products, ITM5, ITM6 framework, Tivoli Data Warehouse & Netcool.

• Minimum of 4 years experience in developing detailed process workflow with automation orientation.

• Minimum of 4 years experience using UNIX scripting commands such as ksh and perl.

• Innovative mindset with a proven problem solving skills.

��� Adequate Knowledge of UNIX/LINUX/Windows Platforms and proven fundamentals

Total years of Experience: 5 to 8 Years.

Skill Required:

• ITCAM, ITM 5 & 6, Netcool Omni Bus

• Possess Expert knowledge on IBM Tivoli Monitoring product suite

• Should have Implementation and administration knowledge of ITM6 components

• Should have implemented and administered ITM OS Agents, ITM Agent for ITNM, Agentless Monitoring, ITCAM for WAS, ITCAM for

DB2, ITCAM for Oracle, ITCAM for Lotus Domino, ITCAM for SQL, ITCAM for HTTP, ITCAM for VMWare, ITCAM for Citrix, ITCAM for

Exchange and not limited to the above.

Required

Bachelor's Degree

At least 5 years experience in ITM- 5, ITCAM, Netcool ,Omnibus

English: Fluent

Required

• Bachelor's Degree

• Basic knowledge in Computer Related

• English: Fluent

• Chinese simplified: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。