北京招聘

岗位职责：

1. 客服部操作流程制订：修订相关的工作流程及制度。

2. 培训：对员工进行客服操作流程及其他相关文件或流程进行培训。

3. 工作分配：销售订单的分配协调。

4. 沟通服务：与销售及客户沟通产品工艺及其他相关问题并提供相关的技术服务。

5. 生产订单开具与跟踪： 负责部分其他客户的生产订单开具及后续问题的跟踪（订购材料、协调外协、交货期、质量，安排发货、开票等）。

6. 内部协调沟通：与公司内部相关部门进行沟通与协调（生产、计划、质量、材料）。

7. 销售订单的管理：登记核对其他客户的销售订单，督促客服人员及时开具并登记发票等相关事项。



任职要求：

1. 北京印刷学院印刷专业本科

2. 印刷行业工作5年以上，有团队管理经验

3. 英语熟练

4. 电脑操作技能 熟练使用办公软件，熟练使用印前制作的相关软件

5. 精通印刷工艺等印刷行业知识，有过客服和营销的工作经历

易兰德（北京）印务有限公司
Elanders Beijing Printing Co. Ltd.
Welcome to Join Elanders
Elanders was founded in 1908 in Gothenburg, Sweden, and is currently the leading Nordic infomedia company with 17 companies in five countries. The unique solutions we offer integrate high-end IT technology and expertise in graphics industry and make it possible for our customers to enjoy a complete value-added Infomedia service.
The production plant in Beijing was set up during 2005 and production started in January 2006. At present the number of employees is around 260. The plant is 8500m2 and located in the Tianzhu Industrial Airport Zone, close to Beijing International Airport.
Elanders Beijing is a full service printing and infomedia company that can offer whole printing solutions from translation, technical writing and publishing solutions, to printing and packaging, and even warehousing and distribution, including JIT deliveries.
Location: Shunyi, Beijing
工作地点：北京顺义空港工业区B区裕华路30号安泰科技园