北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服专员/助理(非技术)招聘

Customer Service Representative (Contractor)

飞兆半导体(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2012-08-08
  • 工作地点:上海-静安区
  • 招聘人数:1
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:客服专员/助理(非技术)  

职位描述

Job Description:

· Develop and maintain personal relationships with customers.
· Proactive sales calling for orders, reviewing backlog holes, forecast fluctuations and contract compliance.
· Timely responses to customer inquiries: Quotes, Expedites, RMAs, Credit Issues, Line stops, Lead time, Samples and other requests.
· Proactively identify key business opportunities and follow up with quotes.
· Communicate of backlog changes to sales management, planning and marketing.
· Problem prevention through backlog and forecasting management and responding to expedites and/or line down situations.
· Manage elevation of supply issues and interface with Master Planning and Factory Planning.
· Work with sales to follow up on samples and opportunity management in Salesfore.com.
· Visits to customer to do quarterly reviews.
· Coordination of customer programs: i.e. B2B business process, Customer Demand Forecast, Buffer Stock, Consignment Hubs and supporting documentation.
· Customer forecast loading, revenue/unit forecasting.
· Holes analysis/Dragon Report.
· Working with Finance to address price discrepancies or price protections if they apply

Experience Required:
· At least 3-5 years in a material planning role
· Excellent Organization and Analytical skills.
· Ability to work under pressure and meet defined deadlines.
· Excellent communication and presentation skills.
· Intermediate knowledge of Microsoft Applications.
· Quick learner, logical thinker.
· Ability to work within a team and support team goals.
· Deploma degree

公司介绍

Fairchild Semiconductor is a leading global provider of semiconductor technology that powers the products we use and makes them more energy efficient. Fairchild continues to build on its rich history of innovation to address one of the greatest challenges we face today – reducing wasted energy and improving efficiency in an increasingly power-hungry world.

The Power Franchise: Driving Energy-Efficient Solutions
The conservation of energy and the development of energy-efficient products is a critical challenge facing the world today. Energy-efficient solutions from Fairchild play a pivotal role in answering these design issues. With advanced packaging, proprietary technologies and experience in both the design and manufacturing of power semiconductors, Fairchild’s products provide the electronics industry with innovative ways to conserve energy. Fairchild’s high performance semiconductors optimize energy in applications such as power supplies, mobile, lighting, motor, computing, consumer and automotive applications.

Pioneers in the Semiconductor Industry
Fairchild is regarded as the “Father of Silicon Valley,” with a history of leading-edge innovation; this tradition continues today through the design and development of high performance, innovative and energy efficient products. Established in 1957, the goal of the original company was the development and production of silicon diffused transistors and other semiconductor devices. In 1958, Fairchild developed the planar transistor and with it a new industry was born. Today, Fairchild is a global leader delivering energy-efficient analog, discrete, signal path and optoelectronic solutions.

The global concern for energy efficiency calls upon businesses and individuals to each do our part. Fairchild is focused on the design and development of products that foster a greener, ‘cooler’ world, and we will continue to work closely with leading electronic manufacturers to understand the power challenges of new platforms and develop innovative technologies that break new barriers in efficiency.

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