北京招聘

国内大学韩语专业毕业/韩国留学回来/朝鲜族
如果是国内大学韩语专业毕业的，必须有三年以上工作经验。
如果是韩国留学回来的，可以考虑刚毕业的

Qualifications

Manages and collects on an assigned A/R portfolio across multiple business segments. Researches and reconciles

customer accounts, using multiple systems and tools. Ensures timely payment of HP receivables and resolution of

customer issues preventing payment, and when necessary, negotiates and implements payment solutions within HP's

policies and procedures. Develops and maintains strong working relationships with partners and customers in order to

deliver the best total customer experience. Minimize HP's bad debt through early identification of "at risk" receivables.

Understands and manages system strategies to maximize collection aging goals and Days Sales Outstanding (DSO). A

thorough training and mentorship program will be delivered

Operational Execution

· Execute daily collections strategies by effectively using collection tools

· Complete routine collection calls to determine payment status of accounts

· Establish a sound business relationship with assigned customers

· Set follow up calls and send dunning letters/e-mails/faxes (as needed)

· Prioritize work load to meet performance objectives

· Manage workload with minimal supervision

· Manage a demanding assigned portfolio effectively

· Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address

internal customer issues impacting payment performance

· Identify at- risk customers to Manager and/or Credit

· Perform in position with understanding of company/department polices, procedures, and compliance rules (BU

guidelines, AFM, SOX)

· Provide exceptional customer service

· Escalate/engage issues to appropriate internal ownership level (Sales, Credit, Operations and/or Management) within

agreed business turn-around-times

· Identify & document customer disputes timely

· Communicate customer issues effectively via defined processes to internal partners (i.e., Order Management, Tax, A/

R, Finance and Sales organization)

· Identify root causes of delinquency and recommend or implement a workable solution

· Identify bad debt or disputed receivables to be written off during the month and prepare the business case to be

presented to your Manager and DRA (Default and Recovery Analyst) for further processing

· Process refunds to customers per policy.

· Minimize rework and improve payment cycle times

惠普（HP）公司成立于1939年，是一家业务运营遍及全球170多个国家和地区的高科技公司。我们致力于探索科技和服务如何帮助人们和企业解决其遇到的问题和挑战，并把握机遇、实现愿景、成就梦想。我们运用新的思想和理念来打造更简单、更有价值、更值得信赖的技术体验，不断帮助客户改善其生活和工作方式。

惠普（HP）是全球最大的信息科技（IT）公司之一。我们提供广泛的基础设施和商业产品，从手持设备到世界上最强大的超级计算机，一应俱全。我们为消费者提供了一系列广泛的产品和服务，从数码摄影到数码娱乐，从计算产品到家用打印。这一全面的产品组合让我们能够针对客户的特定需求，提供合适的产品、服务和解决方案。在截止至2007年10月31日的2007财年中，惠普（HP）的营业额达1043亿美元，在2007年美国财富500强中排名第14位。