Collections Manager
华特迪士尼（上海）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：娱乐/休闲/体育
职位信息
- 发布日期：2015-04-07
- 工作地点：上海
- 招聘人数：1
- 工作经验：10年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：风险管理/控制
职位描述
Job description
Corporate Credit & Collections oversees the credit and collections function for the Walt Disney Company. In this capacity
it is the purpose of Corporate Credit & Collections to maximize profitablesales, optimize cash flow, and minimize bad debt loss by performing all aspects of account collection and deduction management of the accounts receivable.
The Collection Manager (CM) determines and implements the appropriate strategy for managing collection of the accounts receivable and customer claims in support of Disney businesses. The Collection Manager keeps abreast of industry, market and business conditions. He/She provide overviews and alerts for high risk delinquent customers of The Walt Disney Company. The role collaborates with Disney business leaders to mitigate risk to the accounts receivables and future revenue. The Collection Manager meets with customers to discuss their business plans, credit risk, payment, and risk mitigation. The CM ensures service level agreements are met with Disney businesses. The Collection Manager ensures Corporate Credit & Collection compliance with Corporate Policy and Procedures through collection and portfolio management. He/She develops business cases, and implement tools designed to foster efficiency and effectiveness. Goals and objectives which support Disney business strategy are established by the CM. Responsibilities include performance management, talent development, succession planning, and hiring.
Collection and Debt Management
?Oversees and provides guidance for timely efficient and effective collection efforts, with the goal of obtaining payment when due
?Identifies and manages collection trends which delay collection and provides guidance in order to avoid bad debt loss
?Identifies and resolves procedural and operational issues which could adversely affect collection of the accounts receivable
?Manages order release to ensure the free flow of product to customers, if applicable
?Ensures collection strategies are followed and they result in optimal collection performance
?Manages the collection of complex accounts receivable
?Negotiates complex customer settlements and payment plans
?Reviews and approves accounts receivable for submission as bad debt write-off
?Collaborates with business leaders to craft collection strategies and develop of control documents.
?Meets with customers to discuss their business plans, credit risk, payment, risk mitigation, and process improvements
?Responsible for managing bankruptcies, insolvencies, and third party collection agencies
Dispute Resolution
?Defines and manages the dispute resolution process
?Recommends operational improvements to Disney businesses and customers
Reporting & Planning
?Leads the Collection Team to ensure the issuance of monthly and quarterly reports, bad debt reserve and write-off recommendations , Treasury Rep Letter, Consolidated Accounts Receivable Report and ad-hoc reports
?Establishes collection performance measures and designs reporting
?Leads the Credit Team in preparation of ad-hoc reports to support business intelligence activities
?Participates in budget planning and controls expenses within the plan
Systems
?Leads in the development and implementation of new technologies to improve efficiency and effectiveness
?Develops and presents business cases in support of systems changes or initiatives
Performance and human resource management
?Provides leadership and guidance on goal setting, performance management, talent planning, training, and hiring
?Ensures the Collection Team performs as a world class organization with the maximum degree of autonomy and accountability
?Fosters a team environment of empowerment and trust
?Sets, monitors, and assesses team and individual goals and measures
Desired Skills and Experience
Level and Field of Study
?Bachelors degree in Business, Finance or Accounting
Work Experience
?5 - 7 years experience in commercial credit & collections
?3 - 5 years of management experience
Skills / Specialized Knowledge/Competencies
?Strong working knowledge of process flows and understanding of database systems
?Excellent communication skills, both written and verbal, including enhanced ability to negotiate effectively
?Strong working knowledge of contracts as it relates to the management of collection
?Demonstrated ability to collaborate effectively with internal or external business leadership
?Strong working knowledge of security instruments and its intricacies and management
?Enhanced understanding of bankruptcies and other forms of business failures
?Excellent leadership, influencing & executive engagement skills
?Advanced business presentation skills
?Knowledge of business systems is preferred
?Knowledge of systematic collection tools is preferred
?Strong knowledge of bankruptcy and insolvencies is preferred
?Competency with management of letters of credit
?Management courses relative to effective employee engagement (e.g. coaching for success, motivating team members, etc.)
Licenses / Training
NACM Credit Business Associate (CBA), Credit Business Fellow (CBF) certification, Certified Credit Executive (CCE) are a plus
Corporate Credit & Collections oversees the credit and collections function for the Walt Disney Company. In this capacity
it is the purpose of Corporate Credit & Collections to maximize profitablesales, optimize cash flow, and minimize bad debt loss by performing all aspects of account collection and deduction management of the accounts receivable.
The Collection Manager (CM) determines and implements the appropriate strategy for managing collection of the accounts receivable and customer claims in support of Disney businesses. The Collection Manager keeps abreast of industry, market and business conditions. He/She provide overviews and alerts for high risk delinquent customers of The Walt Disney Company. The role collaborates with Disney business leaders to mitigate risk to the accounts receivables and future revenue. The Collection Manager meets with customers to discuss their business plans, credit risk, payment, and risk mitigation. The CM ensures service level agreements are met with Disney businesses. The Collection Manager ensures Corporate Credit & Collection compliance with Corporate Policy and Procedures through collection and portfolio management. He/She develops business cases, and implement tools designed to foster efficiency and effectiveness. Goals and objectives which support Disney business strategy are established by the CM. Responsibilities include performance management, talent development, succession planning, and hiring.
Collection and Debt Management
?Oversees and provides guidance for timely efficient and effective collection efforts, with the goal of obtaining payment when due
?Identifies and manages collection trends which delay collection and provides guidance in order to avoid bad debt loss
?Identifies and resolves procedural and operational issues which could adversely affect collection of the accounts receivable
?Manages order release to ensure the free flow of product to customers, if applicable
?Ensures collection strategies are followed and they result in optimal collection performance
?Manages the collection of complex accounts receivable
?Negotiates complex customer settlements and payment plans
?Reviews and approves accounts receivable for submission as bad debt write-off
?Collaborates with business leaders to craft collection strategies and develop of control documents.
?Meets with customers to discuss their business plans, credit risk, payment, risk mitigation, and process improvements
?Responsible for managing bankruptcies, insolvencies, and third party collection agencies
Dispute Resolution
?Defines and manages the dispute resolution process
?Recommends operational improvements to Disney businesses and customers
Reporting & Planning
?Leads the Collection Team to ensure the issuance of monthly and quarterly reports, bad debt reserve and write-off recommendations , Treasury Rep Letter, Consolidated Accounts Receivable Report and ad-hoc reports
?Establishes collection performance measures and designs reporting
?Leads the Credit Team in preparation of ad-hoc reports to support business intelligence activities
?Participates in budget planning and controls expenses within the plan
Systems
?Leads in the development and implementation of new technologies to improve efficiency and effectiveness
?Develops and presents business cases in support of systems changes or initiatives
Performance and human resource management
?Provides leadership and guidance on goal setting, performance management, talent planning, training, and hiring
?Ensures the Collection Team performs as a world class organization with the maximum degree of autonomy and accountability
?Fosters a team environment of empowerment and trust
?Sets, monitors, and assesses team and individual goals and measures
Desired Skills and Experience
Level and Field of Study
?Bachelors degree in Business, Finance or Accounting
Work Experience
?5 - 7 years experience in commercial credit & collections
?3 - 5 years of management experience
Skills / Specialized Knowledge/Competencies
?Strong working knowledge of process flows and understanding of database systems
?Excellent communication skills, both written and verbal, including enhanced ability to negotiate effectively
?Strong working knowledge of contracts as it relates to the management of collection
?Demonstrated ability to collaborate effectively with internal or external business leadership
?Strong working knowledge of security instruments and its intricacies and management
?Enhanced understanding of bankruptcies and other forms of business failures
?Excellent leadership, influencing & executive engagement skills
?Advanced business presentation skills
?Knowledge of business systems is preferred
?Knowledge of systematic collection tools is preferred
?Strong knowledge of bankruptcy and insolvencies is preferred
?Competency with management of letters of credit
?Management courses relative to effective employee engagement (e.g. coaching for success, motivating team members, etc.)
Licenses / Training
NACM Credit Business Associate (CBA), Credit Business Fellow (CBF) certification, Certified Credit Executive (CCE) are a plus
公司介绍
华特迪士尼公司（纽约证券交易所上市名称：DIS）华特迪士尼公司及其子公司和联营机构, 是家庭娱乐和媒体业务的多元化国际企业之首，其五项主要业务包括媒体网络、主题乐园及度假区、影视娱乐、迪士尼消费品及迪士尼互动媒体集团。迪士尼公司是道琼斯工业平均指数30个组成公司之一，上一财政年度总的收入达三百四十亿美元。