北京 [切换城市] 北京招聘北京银行招聘北京综合业务专员招聘

Associate,GBM KYCS

汇丰环球客户服务(广东)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:金融/投资/证券

职位信息

  • 发布日期:2015-04-24
  • 工作地点:广州
  • 招聘人数:17
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位月薪:面议
  • 职位类别:综合业务专员  

职位描述

Job Responsibility

-Production of KYC profile to the highest quality standard & in line with the latest policies and procedures. Individuals are required to keep themselves updated on the latest procedural/ policy changes across all streams
-Obtain & update all missing client documentation from client (with the help of the RMs / CLG) Sourcing & updating accurate and relevant client data from the internet & or other bespoke information providers
-Following up on client profiles(In line with the latest escalation matrix) & making sure that all levels of signoff in line with latest Id matrix
-Take complete ownership of any profiles/tasks that have been assigned until stage of completion. This could be a new request or a request or work item that has been reassigned
-Ensure one meets the set productivity target and Quality target month on month
-Profiles to be sent for audit (after receiving all information) within standard timelines that have been defined
-Timely and accurate updating of the management information and / or control sheets as advised
-Understand & comply with all relevant policies & procedures issued by the Group &contained within the group
-Communicate clearly in writing with team members, Compliance, RM/GBM as required (Customer)
-Interfacing with Client Liaison Group, Compliance, Front Office and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles
-Proactive and responsible approach to urgent requests and queries from onshore
-Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner
-Develop and maintain excellent professional relationship with all stake holders
-Aide management in preparing reports and presentations with respect to the process
-Perform management and administrative tasks during the absence of line management or to assist line management.
-Assume responsibility during crisis situations with respect to volumes, escalations, attrition etc.
-Participate in centre wide activities and various forums, sharing ideas to make KYCS a better place to work
Proactively and constantly up skill oneself by getting adequate training from a client due diligence perspective
-Interpret regulatory/policy changes and understand their implications. Ability to establish action points arising out of the same and incorporate the impact within laid down procedures
-Keeping abreast of developments within the financial regulatory environment and proactively educate the self and team on the same
-To be aware of the relevant FIMs and GSM applicable to the process
-Embrace and accept changes within the current business environment
-Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management

Requirement
-Excellent understanding of KYC, financial regulatory environment and AML risk implications
-Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc
-Proven skill sets in analysing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds
-Sound knowledge of financial regulatory requirements
-Ability to interpret complex changes in regulatory guidelines and assess impact
-Excellent communication skills
-Team player and ability to manage people and performance
-Ability to work well under pressure with high degree of accuracy
-Good understanding of MS office and proven skills on banking platforms
-Self-driven

Additional Information / Specific Skills (If Any):
-Minimum Qualification: University Graduate
-Flexibility to work in different shift timings
-Graduation in Commerce/Finance/Law or equivalent would be preferred

公司介绍

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司,总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲,以及中东和北非65个国家及地区,为全球客户服务。于2019年6月30日,汇丰的资产达27,510亿美元,是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员,透过旗下四大环球业务,包括零售银行及财富管理、工商金融、环球银行及资本市场,以及环球私人银行,为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年,是汇丰集团在全球设立的***环球营运中心,总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心,分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦,由汇丰环球客户服务(广东)有限公司统一管理,共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务,包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量,例如为客户处理各种申请以及付款交易,这将为客户带来不一样的体验,并最终帮助业务增长。我们正在改革提供服务的方式,以反映客户期望的理财途径,即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍,因此我们努力提供良好的工作环境,务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速,自22年前公司创立以来,员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队,为汇丰集团世界各地的分支机构提供如下服务:

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营

联系方式

  • Email:Recruitment.china.gsc@hsbc.com.cn
  • 公司地址:广州市东风西路148号广州汇丰大厦 / 广州市天河区天河路383号太古汇二座 / 佛山市南海区灯湖东路10号汇丰银行大厦 (邮编:510170)
  • 电话:18814108468