北京招聘

1. Responsible for the cleanliness of assigned guest rooms and service areas.

负责所分配的客房和服务区域的整洁。

2. Respect guest privacy when room is on “Do not disturb” status

当客房处于”请勿打扰”状态时,尊重客人的隐私。

3. Offer all possible assistance to guests and respond to guests request

尽可能地为客人提供帮助,响应客人的要求。

4. Cleans and supplies guest rooms according to standards and procedures

按照程序和标准打扫和补给客房。

5. Ensure master keys are kept secure at all times

随时保证万能钥匙的安全。

6. Keep trolley neat and adequately supplied

保持手推车的整洁和充分的补给。

7. Maintain all equipment in good working condition

维持所有的装备处于良好的工作状态。

8. Keep linen room neat and in good order

保持布草房的整洁和井井有条。

9. Report any loss or damage of linen, furniture, fixture or equipment to the Floor Shift leader

向楼层主管汇报任何布草,家具,固定物或装置的丢失或损害。

10. Report maintenance deficiencies to the Floor Shift leader

向客房主管报告养护的不足。

11. Report for duty punctually wearing the correct uniform and name badge at all times

按时穿戴正确的制服和名牌。

12. Provide a courteous and professional service at all times

随时提供有礼貌的和专业的服务。

13. Maintain good working relationships with own associates and all other departments

与本部门和其它部门的同事保持良好的工作关系。

14. Does turndown service when required

需要时提供开夜床服务。

15. Deliver high quality service to guests

为客户提供高质量的服务。

16. Ensure guest needs and reasonable requests are met

确保满足客人的需要和合理的要求。

17. Seek opportunities to continually improve guest service

寻找机会不断地改善服务质量。

18. Take appropriate action to resolve guest complaints

采取恰当的方式解决客人的投诉。

19. Promote the hotel products and services

促动饭店服务的销售。

20. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

保持高水平的产品和服务的知识,以便为客人解释服务和便利设施并将这些服务和便利设施销售出去。

21. Adhere to the hotel’s security and emergency policies and procedures

坚持酒店安全制度、紧急情况处理规定和程序。

22. Adhere to hotel cleaning and maintenance programs

坚持酒店的清洁和养护。

23. Ensure a high level of cleaning is maintained in work area

保持维护所在工作区域的高度整洁。

24. Carry out other tasks as directed by your supervisors

完成你上级交待的其它任务。

  The Imperial Mansion, Beijing – Marriott Executive Apartments
Ideally located in the center of Wangfujing district, the prestigious business, commercial, entertainment and shopping area of Beijing, the Imperial Mansion Beijing Marriott Executive Apartments offers 220 fully furnished luxury suites and 120 square meters multifunctional meeting space. The guest can choose from elegant one to four-beds suites to relish luxurious home-style living for short or extended stays here.
As a pre-opening property, we will provide you with great career development opportunity to grow with us together in the Imperial Mansion, Beijing - Marriott Executive Apartments.

北京万豪行政公寓
北京万豪行政公寓完美坐落于集高端商务、商业、娱乐及购物为一体的王府井商业区，毗邻北京金街。公寓拥有220间超豪华套房和120平米多功能会议厅。无论短途或长住的客人都可以在雅致的一居与四居中自由享受奢华家庭生活品味。
处于筹备期的酒店，我们提供极大的发展空间并期待您与北京万豪行政公寓的团队一起成长。