北京招聘

HC Type: FTE

Position Description:
The Operations Systems Engineer (SE) will be considered to be an OS and application expert (Tier 2 and above support level) to support the latest platform across the MSN China site. The SE also works closely with MSN Global Ops and test teams to ensure systems integration is achieved during the product pre-release lifecycles. The SE works with both internal and external partners in performing IDC operations, daily maintenance and application upgrades and bug fixes. He/she needs to perform the script development as well.

Operations include:
· Windows platform design and deployment.
· Product Release Services. Testing and Commissioning of new Products and Technologies
· Data Centre Operations
· Service Operations
· Product Support Operations
· Script development

The position includes co-ordination of 3rd party relationships as well as 24x7 hands-on supports of operational activities relating to the creation and propagation of MSN products. Working closely with counterparts in the region and the US, the successful candidate will ensure that local operations comply with global standards and will represent local operational requirements in the ongoing definition of global standards.

Core responsibilities:

· Assist in the deployment of all products developed by the MSN Product groups running on Windows Server 2008, SQL Server 2008, and IIS 6, IIS7 & IIS7.5, working with developers and project managers on the operational issues of future releases.
· Work as Tier 1 24x7 phone call support.
· Service and website monitoring
· Script development according to the system operation automation requirement
· Troubleshoot applications on MSN products, properties and web sites and either resolve or escalate as appropriate team.
· Provide root cause analysis& troubleshooting on failures and produce reports on how to pro-actively avoid these failures in the future.
· Perform and document service operations processes and procedures including installation and testing of component upgrades, rollbacks, fail over, DNS, batch and backup specifications and verification, operations documentation.
· Work closely with the appropriate Service Managers and business owners to provide performance and reliability feedback to the relevant product group

Requirements/Qualifications:

· Computer Science Degree or equivalent desirable
· Minimum 2 years experience in Internet Technical Operations
· Deep Knowledge of Microsoft Windows server 2008, SQL server 2008 and MS Internet based technologies (IIS 6.0/7.0/7.5, MSMQ, ASP, JavaScript etc)
· MCSE, MCDBA, MCITP Certifications preferred. (IIS is must)
· Ability to demonstrate knowledge of monitoring, database management and fail over facilities using standard SQL tools.
· Strong Experience in production and development environments including strong backup and recovery, database and SQL tuning.
· Excellent problem solving skills, take good ownership of the work assigned, and deliver results timely, reliably and correctly.
· Detailed / Expert Level Knowledge with TCP/IP networking suite required
· Good script skills using PowerShell or VBS
· Good knowledge for system monitoring like SCOM
· Good knowledge for Microsoft DNS/AD/ISA/TMG
· Good knowledge for hyper-v and related skills
· Good experience for website operation and optimization
· Effective communicator with strong interpersonal skills.
· Team work sprits is must

Desirable:
· Proven Track record of operation.
· Knowledge of HP and DELL server hardware.
· Proven experience with HTML / Web server implementation.
· Good sense for website security
· Good sense for web performance
· Good English skills like writing and speaking

2005年4月，微软公司和上海联和投资有限公司在上海成立了合资公司-上海美斯恩网络通讯技术有限公司，运营微软在线服务集团提供的各项在线服务和软件产品，包括微软旗下MSN和Windows Live两大品牌，旨在向中国市场的用户提供创新的互联网服务和在线体验，并与众多中国合作伙伴紧密合作，共同推动中国互联网产业的持续发展。

微软MSN的各项在线服务在全球获得了广泛的用户使用。 以MSN.com为首的各种微软网站服务，正在以21种语言为42个市场提供本地化服务。每月，MSN.com吸引超过5.5亿的独立访问者。Windows Live Messenger是全球使用最为广泛的即时通信系统，月度活跃帐户超过3亿。每天有超过82亿条的信息在Windows Live Messenger上发送；Windows Live Hotmail作为全球最大的基于web方式的邮件系统，在几乎所有国家都备受欢迎，全球的活跃帐户数超过3.5亿；作为全球的主流搜索引擎之一，微软Live搜索每月的全球搜索量也超过21.6亿；在移动互联网领域，微软通过与超过70家的开发合作伙伴的合作，在全球范围内同140多家移动运营商和手机厂商合作，在超过40家不同的国家提供多种形式创新的移动互联网服务，包括移动即时通信、Live搜索、短信、资讯和多种客户端软件。

在中国，微软MSN通过与本地合作伙伴的深入合作和不断创新实践，为中国互联网用户提供全面的、整合的互联网服务，包括MSN中文网、即时通讯、搜索、移动互联网等。截至2008年第一季度，微软MSN的各项业务受到了广大中国用户的青睐。MSN中文网每月独立访问用户数量超过5000万，已成为最受欢迎的白领门户。Windows Live Messenger的活跃用户达到1500万。2008年6月，微软MSN提出“知人 有信 MSN”的品牌主张，进一步深入阐述真实、可信，构建用户成功人脉圈的独特品牌特质。