客房服务员Room Attendant
北京新云南皇冠假日酒店
- 公司规模：500-1000人
- 公司性质：国企
- 公司行业：酒店/旅游
职位信息
- 发布日期：2012-08-23
- 工作地点：北京-朝阳区
- 招聘人数：15
- 工作经验：一年以上
- 学历要求：初中
- 语言要求：普通话良好
- 职位类别：客房服务员/楼面服务员
职位描述
Key Responsibilities主要职责
？ Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
根据制定的标准对客房、走廊、橱柜、布草房和橱柜进行清洁和维护。
？ Replenishes guest supplies
补充客用品。
？ Ensures guest services specified by superiors and guests requests are promptly and courteously met
确保迅速而礼貌地完成主管和客人的要求。
？ Reports damage or malfunction in hotel rooms to superior
向主管汇报客房的损坏和故障情况。
？ Maintains equipment in proper state of cleanliness and repair
保持设备处于良好的清洁和维护状况。
？ Maintains a section room report
做好部门记录。
？ Maintains a daily room checklist
做好每日的客房检查单的记录。
？ Meets with superior and takes on daily assigned tasks
配合主管并负责完成每日分配下来的工作。
？ Reports and submits lost and found articles to superior immediately
如拾到遗失物品应立即报告并上交主管。
？ Report guest complaints to superior immediately
如有投诉应立即上报主管。
？ Reports unusual behavior/activities on floors to supervisor
将楼层上的特殊情况向上报主管。
？ Records room status in allocated section accurately
正确的汇报所负责区域的房态。
？ Complies with hotel’s health, safety and hygiene policy
按照酒店的健康、安全、和卫生制度执行。
？ Adheres to personal grooming and hygiene standards
注意个人的衣着及卫生应符合标准。
？ Attends meetings and training sessions as required
根据要求参加会议和培训课程。
？ Creates and maintains floral arrangements
更新和保持花草的布置。
？ Carry out valet services when required including delivery of linen or processing laundry orders
当需要传送布草或处理洗衣单时须执行传递服务。
？ According to the green hotel requirements to work to save energy and reduce wasting;
严格按照绿色酒店标准完成工作，节约能源，减少能耗；
？ Attending the training of green hotel working produce and understand the green hotel standards.
按时参加绿色酒店相关培训，熟悉与本岗位相关的绿色酒店环保标准和知识.
？ Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
根据制定的标准对客房、走廊、橱柜、布草房和橱柜进行清洁和维护。
？ Replenishes guest supplies
补充客用品。
？ Ensures guest services specified by superiors and guests requests are promptly and courteously met
确保迅速而礼貌地完成主管和客人的要求。
？ Reports damage or malfunction in hotel rooms to superior
向主管汇报客房的损坏和故障情况。
？ Maintains equipment in proper state of cleanliness and repair
保持设备处于良好的清洁和维护状况。
？ Maintains a section room report
做好部门记录。
？ Maintains a daily room checklist
做好每日的客房检查单的记录。
？ Meets with superior and takes on daily assigned tasks
配合主管并负责完成每日分配下来的工作。
？ Reports and submits lost and found articles to superior immediately
如拾到遗失物品应立即报告并上交主管。
？ Report guest complaints to superior immediately
如有投诉应立即上报主管。
？ Reports unusual behavior/activities on floors to supervisor
将楼层上的特殊情况向上报主管。
？ Records room status in allocated section accurately
正确的汇报所负责区域的房态。
？ Complies with hotel’s health, safety and hygiene policy
按照酒店的健康、安全、和卫生制度执行。
？ Adheres to personal grooming and hygiene standards
注意个人的衣着及卫生应符合标准。
？ Attends meetings and training sessions as required
根据要求参加会议和培训课程。
？ Creates and maintains floral arrangements
更新和保持花草的布置。
？ Carry out valet services when required including delivery of linen or processing laundry orders
当需要传送布草或处理洗衣单时须执行传递服务。
？ According to the green hotel requirements to work to save energy and reduce wasting;
严格按照绿色酒店标准完成工作，节约能源，减少能耗；
？ Attending the training of green hotel working produce and understand the green hotel standards.
按时参加绿色酒店相关培训，熟悉与本岗位相关的绿色酒店环保标准和知识.
公司介绍
Crowne Plaza Beijing Sun Palace is located in the rapidly developing Taiyanggong area on the north east corner of Beijing’s 3rd Ring Road and Jingcheng Highway, close to the Olympic Green, China International Exhibition Centre, Central Business District and world-class shopping.
The 25-storey landmark tower features 515 well designed, spacious and technology-savvy rooms and suites with panoramic view of the capital city. Combined with a choice of innovation restaurants and bars, the hotel stands out with its comprehensive facilities and services catering to small, medium and larger size meetings, conferences and social events.
You'll be glad you chose to stay central and convenient. The Place to Meet is Crowne Plaza Beijing Sun Palace.
北京新云南皇冠假日酒店是北京太阳宫地区最新的一家国际品牌酒店。酒店位于东北三环路与京承高速公路交界处，毗邻奥林匹克场馆，国际展览中心，中心商业区以及世界级的购物中心。
25层的地标式大楼拥有515间设计独特，宽敞具有高科技配套设施的舒适客房和套房。在我们的房间中，您可以居高临下一览首都风貌。北京新云南皇冠假日酒店以其完善的服务，舒适的环境和齐备的会议及宴会设施而展现非凡魅力，是召开各类大，中，小型会议，聚会和社交活动并为其提供高质量服务的会聚之所。
与我们相聚在为您带来舒适便利的北京新云南皇冠假日酒店!
The 25-storey landmark tower features 515 well designed, spacious and technology-savvy rooms and suites with panoramic view of the capital city. Combined with a choice of innovation restaurants and bars, the hotel stands out with its comprehensive facilities and services catering to small, medium and larger size meetings, conferences and social events.
You'll be glad you chose to stay central and convenient. The Place to Meet is Crowne Plaza Beijing Sun Palace.
北京新云南皇冠假日酒店是北京太阳宫地区最新的一家国际品牌酒店。酒店位于东北三环路与京承高速公路交界处，毗邻奥林匹克场馆，国际展览中心，中心商业区以及世界级的购物中心。
25层的地标式大楼拥有515间设计独特，宽敞具有高科技配套设施的舒适客房和套房。在我们的房间中，您可以居高临下一览首都风貌。北京新云南皇冠假日酒店以其完善的服务，舒适的环境和齐备的会议及宴会设施而展现非凡魅力，是召开各类大，中，小型会议，聚会和社交活动并为其提供高质量服务的会聚之所。
与我们相聚在为您带来舒适便利的北京新云南皇冠假日酒店!