北京招聘

全球知名外资整车集团公司，在中国有自己的研发中心和制造基地

Resource Management:
Provide direction for a team of CST engineers. Coach and mentor staff to achieve operational excellence.


Job Summary/Focus:
1. Serve as a leader and role model to drive quality and customer satisfaction to support and enhance the overall customer experience.
2. This leadership role is a key position due to the scope of responsibility such as: strategy development; problem solving; final decision making authority, customer satisfaction, part/vehicle quality (reliability and durability) and corrective action deployment to all stakeholders.
3. Regular dialogue with Sr. Leadership on topics such as; recommendations on business enhancements, operational changes and critical customer field issues and global outlook.
4. Additionally, the role provides management guidance to coach and motivate the workforce, emphasizing process improvement, and skill enhancement for all levels of management and establish future strategy for key customer satisfaction indicators.


Job Responsibilities:
1. Overall customer quality for all products build and/or sold in APAC Markets.
2. Warranty improvements to achieve our corporate targets, and ensure lessons learned are shared across all our products.
3. Lead all coordination of field service actions (RRT/TSB) from cradle - grave.
4. Present and make recommendations on critical customer quality issues to Sr. Leadership.
5. Recruit and maintain strong operational quality team capable of addressing difficult issues/problems that customers experience.
6. Set direction for the preparation and delivery of regular management reports on the daily/weekly/monthly operations status.
7. Make recommendations for organizational improvements to better support the Customer Experience.

更多精品职位请登陆：www.allegisbn.com 搜索查看，可投递心仪职位，我们的顾问会第一时间给予反馈，谢谢。

ALLEGIS集团是美国排名首位的人力资本管理公司，是全球最大的IT领域人才派遣和人力资本管理公司，更是全球第四大人力资本管理公司，于1983年在美国马里兰州成立，1993年在欧洲建立国际业务总部，2007年集团重点开拓亚太区市场，2011年全年总收入为80亿美元。ALLEGIS集团客户超过50%来自FTSE100，90%为世界五百强企业。

ALLEGIS集团全资拥有的品牌为AEROTEK, TEK systems(Named to FORTUNE's "100 Best Companies to Work For" List for 2013), Market Source, Stephen James, MLA, Aston Cartor几大品牌，分别为客户提供不同领域的专业人力资本服务。http://www.allegisgroup.com

艾利安人才服务有限公司是ALLEGIS集团在中国的子公司，在中国提供全方位人力资源管理顾问服务——猎头、RPO和人才派遣业务等，其前身是必安管理顾问有限公司，于1994年在广州成立，是国内最早成立的人力资源管理顾问公司之一，具有政府认可的人才招聘和人才派遣专业资格。在2008年1月必安管理顾问有限公司与美国ALLEGIS集团合并成立的艾利安人才服务有限公司，成为ALLEGIS集团中的又一新成员，公司总部在上海，分部在北京、广州和成都，资源中心设在成都。欢迎登录我们的官网，了解更多客户和内部招聘职位。http://www.allegisbn.com

ALLEGIS GROUP – founded in 1983, is a multi-national search and placement organization with head offices in Baltimore, Maryland, USA, and a global reach. Ten-years later in 1993, Allegis established its first office in Europe and today we have over 320 service centers worldwide. In that time the Group has grown and matured as an organization to become the preeminent provider of human capital management (HCM) and consulting services globally.

ALLEGIS is the largest staffing and recruitment company in the US, the largest IT staffing company globally, and the 4th largest staffing company worldwide. Over 90% of Allegis’ clients are Fortune 500 companies and 50% of FTSE top-100 companies.

In 1994, BN Management Consultants Limited established its first office in Guangzhou and in doing so became the first executive search firm to be established in China. In 1997, BN expanded operations into the Shanghai market, followed by Beijing in 2000 and Chengdu in 2005. BN was the first execute search firm in China with licenses to operate in each location. In August 2007, BN and Allegis Group joined forces to form a joint-venture partnership and now we are operating as Allegis-BN Human Resources Consultants Ltd.For more openings, welcome to our Website: http://www.allegisbn.com.