北京招聘

Role

As a member of the Plataine Professional Services team, the Solution Engineer is a key player in an exciting, customer facing role that couples technical and interpersonal skills to successfully implement Plataine’s product offerings.

The Solution Engineer will work within defined project teams to perform a wide range of activities – from process analysis and identification of customer needs to technical implementation, application configuration and development - as necessary - to arrive at the solution outlined with the customer.



Main Responsibilities:

Work directly with customers and partners to understand business requirements and pain points.
Take part in the solution-design process to ensure the deliverable meets the customer’s needs
Take part in the implementation of production optimization solution. Involves application configuration.
Provide technical support to the customer during the implementation phase.
Provide technical training to the customer technical staff.
Provide on-site support to customers during the testing and go-live phases to ensure a successful deployment.
Consult and assist customer with fine-tuning the application functionality and optimization elements to meet customer's service business objectives.
Requirements:

B.Sc in Industrial Engineering or equivalent
2 - 4 years of experience with customer facing positions
2-4 years of experience in production (engineering, production management)
Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of Plataine’s solutions
Experience in leading software projects – advantage
Experience with the implementation of enterprise commercial business application (e.g. CRM, ERP) - advantage
Experience with written functional specification
· A team player with excellent interpersonal skills

· Exceptional verbal and written communication skills, as well as strong presentation skills

· Strong analytic skills and high level decision-making

· Fluent in English.

· Willingness to travel: approximately 30%

PTL Group provides multinational companies with solid outsourced management solutions in China. Supporting our clients in critical or crisis stages using our own entities or managing theirs, we deal with a wide spectrum of operations such as logistics centers, assembly lines, warehousing and distribution, invoicing, credit management and other financial services, recruitment projects and human resources management. Providing holistic outsourced management solutions that dramatically improve our clients’ ability to compete in the local market and increase efficiency through significant cost reduction, improved risk control and shorten time-to-market.

PTL Group acts as a strategic partner and 4PL platform to companies during their penetration to Chinese niche markets, selling advanced technology in B2B markets. Most of our clients are coming from the following industries: IT & Telecom, electronics, security devices, medical equipment, water treatment, environmental protection, industrial & agro machinery, power generation, offshore, oil & gas, marine and construction industries.