北京招聘

Title: Waste Water Service Engineer (Beijing)

Location: Beijing, China

Report to: WW service supervisor


Overall Purpose of Job:

- Running daily activities on service function inclusive of other technical works as requested or assigned by the superior or service coordinator.

- Setting up and support the dedicated service centers in North, Northeast and Northwest..

- To perform the task of solving problems concerning waste water products by repairing, commissioning, installation guiding and trouble shooting with abundant application and system knowledge to obtain the benefit of the company and the customer as well. To be able to provide customized scheme to solve problem of products.

Main Task:
- To ensure the satisfaction of the customers with the products of the company by means of effective and professional service work.

- Fulfill the task of service function in site as well as in workshop/Office on schedule.

- To be the lead of service team to conduct the site service.

- To ensure rational working habits by optimum tools, equipment and method.

- To ensure that the products for repair are examined thoroughly so that the cause for complaint can be stated and registered in a clear way.

- To ensure that damaged parts get a close check for the reason of failure.

- To prepare training materials and budget, to plan, arrange and implement the training internal and external service persons or customers on full line products.

- To assist and work out adequate statistics on complaints and repair works for each type of product.

- To prepare warranty cases, FAS and CCS report and follow the cases to close them.

- To communicate with wastewater sales team and specialists in RHQ/HQ as well in order to support Grundfos market strongly.

- To select local equivalent parts and local tools suppliers to solve urgent cases.

- To ensure that the equipment is kept in a good and justifiable condition in respect of function and safety and that the measurement instruments is calibrated.

- To advise customers whether a new pump, an exchange pump or repair will be better solution.

- To manage and support the authorized service centers, and make sure that they provide the professional service that corresponds to the service policy of Grundfos.

- To provide technical support and administration to service centers to implement their annual target.

- To promote the preventative maintenance contract as well as spare parts.

- To comply and ensure the observance of regulations, agreements and local arrangements.

- To be equal to laws and regulations governing product safety, installations and operation directives.

- To ensure the observance of superior goals for the function.

- Other special tasks and projects when assigned by the supervisor or above.



JOB PROFILE

Education and Training

· Diploma or degree holder in mechanical or electrical/electronic field, the education background related wastewater treatment will be priority.
· Good command in read and written Chinese and English

Experiences

· At least 3 years engineering services preferably in the maintenance sector
· Used to solve technical problems
· Experienced with pumps or control panels maintenance in wastewater field will be an advantage

Personality

· Customer orientation with good attitude
· Good communication skills
· Ability to work in independently
· Aggressive
· Result driven
· Teamwork spirit
· Good listener
· High ego needs
· Assiduous

Physique

· Preferably 25-35 years old
· Matured with good mental attitude
· Physically fit

Other requirements

· Be familiar with Microsoft software and so on
· Used to business trip
· Drive license owner will be an advantage.

1994年11月,格兰富来到了中国,在上海设立了办事处。如今,格兰富在中国已拥有三家公司,格兰富水泵(上海)有限公司(以下简称GSH)、格兰富水泵(苏州)有限公司和无锡高福泵业有限公司。
GSH的总部位于上海虹桥开发区,作为中国地区的销售和市场总部(同时也负责外蒙古地区的销售),GSH全力在销售与市场上支持分布于全国各地的代理及分销商。此外,我们也十分注意售后服务方面的操作,为客户提供专业维修及零配件供给。
目前GSH已发展成为拥有300多名员工,销售额10亿人民币的实力公司,并且在北京、广州设立了分公司,以加强对北方市场、南方市场和华中地区的支持。