北京招聘

Overall Purpose of Job:

Running daily activities on service function inclusive of other technical works as requested or assigned by the superior or service coordinator.

Support the authorized service centers in the responsible area.

To perform the task of solving problems concerning full line products by repairing, commissioning, installation guiding and trouble shooting with abundant application and system knowledge to obtain the benefit of the company and the customer as well. To be able to provide customized scheme to solve problem of full line products.

Main Task:

To assist the superior the daily running and coordination of the task of the service function.

To ensure the satisfaction of the customers with the products of the company by means of effective and professional service work.

Fulfill the task of service function in site as well as in workshop/Office on schedule.

To be the lead of service team to conduct the site service.

To ensure rational working habits by optimum tools, equipment and method.

To ensure that the products for repair are examined thoroughly so that the cause for complaint can be stated and registered in a clear way.

To ensure that damaged parts get a close check for the reason of failure.

To fulfill measurement of pump system in site and collect data.

To prepare training materials and budget, to plan, arrange and implement the training internal and external service persons or customers on full line products.

To assist and work out adequate statistics on complaints and repair works for each type of product.

To prepare warranty cases, FAS and CCS report and follow the cases to close them.

To select local equivalent parts and local tools suppliers to solve urgent cases.

To ensure that the equipment is kept in a good and justifiable condition in respect of function and safety and that the measurement instruments is calibrated.

To advise customers whether a new pump, an exchange pump or repair will be better solution.

To provide technical support and administration to service centers to ensure that they provide the professional service implement their annual target.

To promote the preventative maintenance contract as well as spare parts.

To comply and ensure the observance of regulations, agreements and local arrangements.

To be equal to laws and regulations governing product safety, installations and operation directives.

To ensure the observance of superior goals for the function.

Other special tasks and projects when assigned by the supervisor or above.

JOB PROFILE

Education and Training

Diploma or degree holder in mechanical or electrical/electronic field

Good command in oral, read and written Chinese and English

Experiences

Used to solve technical problems and communicate with internal and external customer

5 year experience with pumps or control panels maintenance.

Experienced service engineer.

Personality

Customer orientation with good attitude

Good communication skills

Ability to work in independently

Aggressive

Result driven

Teamwork spirit

Good listener

Assiduous

Physique

Preferably 28-40 years old

Matured with good mental attitude

Physically fit

Other requirements

Be familiar with Microsoft software and so on

Used to business trip

Drive license owner will be an advantage.

Other features

Willing to attend educational course during his private time with company's sponsorship

Working time: 08:30~17:30 on Monday to Friday, Lunch time: 12:00~13:00

1994年11月,格兰富来到了中国,在上海设立了办事处。如今,格兰富在中国已拥有三家公司,格兰富水泵(上海)有限公司(以下简称GSH)、格兰富水泵(苏州)有限公司和无锡高福泵业有限公司。
GSH的总部位于上海虹桥开发区,作为中国地区的销售和市场总部(同时也负责外蒙古地区的销售),GSH全力在销售与市场上支持分布于全国各地的代理及分销商。此外,我们也十分注意售后服务方面的操作,为客户提供专业维修及零配件供给。
目前GSH已发展成为拥有300多名员工,销售额10亿人民币的实力公司,并且在北京、广州设立了分公司,以加强对北方市场、南方市场和华中地区的支持。