北京 [切换城市] 北京招聘

Executive Floor Butler

北京燕莎中心有限公司凯宾斯基饭店

  • 公司规模:500-1000人
  • 公司性质:合资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2015-03-13
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 工作经验:2年
  • 学历要求:大专
  • 语言要求:英语熟练
    普通话精通
  • 职位月薪:面议
  • 职位类别:其他  

职位描述

- Maintains himself / herself available to provide assistance for our Executive Floor guests for any matter related to making their stay a pleasant and memorable experience.
- Coordinates with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenishes on a daily basis until the guest's departure.

- Welcomes guests to the Executive Floors with a welcome drink such as an orange juice or sparkling wine or any other beverage requested by the guest.
- For the VIP guests level 4, 5, 6, 34, 35 and 36, waits for their arrival outside their assigned room and offers a wet towel and Chinese Tea.
- After check-in, introduces himself / herself to guest, escorts the guest to his / her room and explain room and hotel facilities and offers assistance for the remainder of their stay.
- Coordinates luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
- At times, checks in the arriving guest and checks out the departing guests in a friendly and caring manner according to
the procedures and Kempinski standards.
- Answers all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle.
- Offers personalized wake-up to the room with tea or coffee as per guest requests.
- Offers assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning
- Keeps abreast of all hotel promotions, product knowledge, VIP arrivals, upcoming events in order to be able to answer guest requests and questions.

公司介绍

最热招聘职位: 大堂吧服务员/啤酒屋餐厅服务员/宴会服务员/总机话务员/客房服务员/西餐厨师

北京燕莎中心有限公司凯宾斯基饭店位于北京市朝阳区外交中心区,距离市中心天安门
广场、首都国际机场、紫禁城、天坛、国际展览中心、北京首都机场等城市主要景点及
交通枢纽仅20 分钟车程。北京凯宾斯基饭店以体贴入微的服务,完善的配套设施,为
来自全球各地的商旅客人,提供了一处最安心、最舒适的异乡住所。

饭店拥有526 间景致宜人,设计典雅的客、套房,4 个行政楼层及8 个无烟楼层,以一
流的水准接待过众多国际政要和各界名流。

8 个设施完备的宴会会议厅从49 平方米至1,334 平方米不等,可最多容纳1,200 人,
满足不同规模会议及宴会的需求,成为商旅客人的青睐。一流的宴会及会议设施和服务
可满足客人各种会议及宴会要求。其中,996 平方米的大宴会厅是举办各种酒会、宴会
及大型会议的理想场所。

酒店拥有七间风格独特的餐厅和酒吧,其中包括京城最著名的普拉纳啤酒坊,提供传统
巴伐利亚美食和来自德国的酿酒师自酿的纯正德式鲜啤酒;和久负盛名的凯宾美食廊。
位于饭店18 楼顶层可鸟瞰北京风景线的都市脉搏俱乐部游泳池同时还配备有齐全的运
动设施,包括健身中心网球、壁球,是客人身心放松愉悦的优选场所。

The hotel is located in the heart of Beijing’s central diplomatic and business district, just a 20
minutes drive to Tiananmen Square, Beijing Capital Airport and other major attractions such as
the Forbidden City and Temple of Heaven. A peerless blend of luxury, convenience and
cultural diversity, its extensive facilities and personalised service provide global business and
leisure travellers with an oriental home from home.

Kempinski Hotel Beijing effortlessly blends timeless European style with elements of Beijing’s
rich cultural history. The hotel has 526 luxuriously-appointed guestrooms and suites, including
4 executive floors and 8 non-smoking floors.

Kempinski also owns 8 fully equipped banqueting/conference facilities ranging in size from 49
square meters up to 1,334 square meters, accommodating up to 1,200 people. All rooms are
equipped with standard technical equipment, with additional equipment available on request.
The 996 square meters Grand Ballroom is the perfect place to hold a range of stunning events,
from cocktail receptions to award ceremonies.

7 distinctive restaurants and bars include our famous Paulaner Bräuhaus boasting the city’s
finest Bavarian food and micro-brewed beer, and Kempi Deli, renowned for its gourmet
European cakes and pastries.

On the 18th floor overlooking Beijing's stunning skyline is the swimming pool of Pulse Health
Club, which also includes a fitness centre, tennis courts and squash courts. There are sauna and
rooftop solarium and spa. In addition, the hotel provides Aerobic classes as well.

联系方式

  • 联系人:Jenny Li
  • 传真:(010)64104030
  • 电话:(010)64104055