Project Support Engineer - BMW
德乐生软件开发(北京)有限公司
- 公司行业:计算机软件
职位信息
- 发布日期:2015-06-18
- 工作地点:北京
- 招聘人数:1
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:Helpdesk 技术支持
职位描述
工作内容:
? Cooperation with the IT infrastructure team to ensure efficient and high-quality execution of technical support activities related to Windows servers, networking and telecommunications
? Provide 3rd level support for desktop applications including B2B, Citrix and Juniper
? Provide support for routine application requests in Blueprint, PIMS, and Juniper
? Monitoring and following-up actions for system vulnerability, filer server maintenance, and Symantec updates
? Provide analysis, testing and support for new versions of G-client installation and business application updates
? Provide requisite network testing and analysis to ensure sustaining communications
? Internal end user support communication letter preparation and distribution via both email and intranet announcement
? Creating and maintaining systems documentation
? Proficient in English
职位要求:
? Bachelor degree in Information Technology, Software Engineering, Computer science or Electronics or related areas – or equivalent experience
? Minimum of 2 years’ experience project management experience
? Minimum 5 years supporting Windows environment
? Windows Server e.g. Active Directory is beneficial
? Strong documentation creation skills in English
? Experience with SCCM
? Familiarity with large scale infrastructure support
? Proactive in a fast-paced environment with excellent problem solving and organizational skills
? Strong interpersonal and intercultural skills
? Work well under pressure
? Cooperation with the IT infrastructure team to ensure efficient and high-quality execution of technical support activities related to Windows servers, networking and telecommunications
? Provide 3rd level support for desktop applications including B2B, Citrix and Juniper
? Provide support for routine application requests in Blueprint, PIMS, and Juniper
? Monitoring and following-up actions for system vulnerability, filer server maintenance, and Symantec updates
? Provide analysis, testing and support for new versions of G-client installation and business application updates
? Provide requisite network testing and analysis to ensure sustaining communications
? Internal end user support communication letter preparation and distribution via both email and intranet announcement
? Creating and maintaining systems documentation
? Proficient in English
职位要求:
? Bachelor degree in Information Technology, Software Engineering, Computer science or Electronics or related areas – or equivalent experience
? Minimum of 2 years’ experience project management experience
? Minimum 5 years supporting Windows environment
? Windows Server e.g. Active Directory is beneficial
? Strong documentation creation skills in English
? Experience with SCCM
? Familiarity with large scale infrastructure support
? Proactive in a fast-paced environment with excellent problem solving and organizational skills
? Strong interpersonal and intercultural skills
? Work well under pressure
公司介绍
德乐生软件开发(北京)有限公司诚聘