北京招聘

Position Description:
Leading team to managing and tracking Service Readiness plan that takes into account all the Service requirements, milestones and deliverables associated with new hardware/software/service product releases.
Bridge GEO operational team and service team in terms of services readiness and preparation. Set up management system to improve communication efficiency and develop good relationship with GEO operational team.
Work with Mobile Services team for submit Service Group requirements into product teams and accomplish Service Readiness for each and every product and executing on the Service Readiness plan.

Position Requirements:
Basic Qualifications:
4+ years working experience in industry;
Bachelor’s degree in Mechanical, Computer Science, Technical or Business discipline, Engineering preferred;
Languages: Fluent in English and Mandarin.

Preferred Qualifications:
Great oral and written communication skills are crucial; Contact center/Field service experience Experience with Six Sigma tools and Lean techniques; Ability to think and act both strategically and tactically; Proven track record of taking ownership and driving results in a cross functional environment; Bias for action and ability to juggle multiple projects.

Skill Sets:
Be sensitive on new technology trend and service innovation opportunity; Good project management capability and strong driving force; Good communication skill; Rich knowledge of PC/Mobile Internet technology and Svc delivery process; Expert in IOD process, and have clear understanding of R&R for other ODT functions; Solid finance knowledge.

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联想是一家成立于中国、业务遍及160个市场的全球化科技公司。全球约有5.4万名员工，年营业额超过3000亿人民币。联想聚焦全球化发展，树立了行业领先的多元企业文化和运营模式典范，服务全球超过10亿用户。作为值得信赖的全球科技企业领导者，联想助力客户，把握明日科技，变革今日世界。

联想依托人工智能、数据、计算力和算法，为用户与全行业提供整合了应用、服务和最佳体验的智能终端及强大的云基础设施与行业智能解决方案。我们的智能变革战略愿景，必将让人们获得更好的智能化体验和更高效的连接，打破地理与文化的藩篱，共享智能生活。