北京招聘

- For our Digital Factory Division in GUANGZHOU,we are looking for a (SFAE)西门子工厂自动化工程有限公司 服务助理（Service Assistant）工作地：广州.

What are my responsibilities?

1. Answer after sales service request.

2. Provide proposal or solutions(non technical) to customer to manage their expectation and satisfaction.

3. Create service order and dispatch it to regional execution center to meet service response commitment to market.

4. Create spare parts delivery order to support service execution process.

5. Validate the service execution report and key in all timesheet and technical report in SAP to reserve all labor cost.

What do I need to qualify for this job?

1, College diploma or above

2, Above 2 years working experience in customer service field

3, Good skill of office software, knowing. SAP is preferred.

4, Excellent communication, have good coordination ability and convincing skills

5, Customer-orientated, good ownership with case owner attitude

6, Languages: Fluent English

What else do I need to know?

- Collaboration,Sensitivity,Contribution

Contact

- If you want to know more Siemens job opportunities, please be free to log in our career website www.talentclick.siemens.com.cn如需了解更多西门子职位信息，请登录西门子招贤纳士网站 www.talentclick.siemens.com.cn

西门子工厂自动化工程有限公司创建于1993年, 是西门子在中国自动化领域投资的***家运营公司。2015起公司整合了西门子在中国的工厂自动化工程团队、过程自动化工程团队、以及客户服务团队的资源，更好地为客户提供工程和服务。在此基础上，公司业务覆盖范围进一步拓宽, 利用高质量的西门子产品、源自德国的先进技术，凭借丰富的工程经验及创新的解决方案成为西门子过程工业与驱动集团以及数字化工厂集团专业的工程与服务公司。

我们的业务范畴贯穿从设计、工程实施、制造、调试到产品服务的所有环节，业务覆盖石化化工、制药、食品饮料、太阳能玻璃、污水及水处理、钢铁冶金、石油钻机、测试台系统、矿山、造船、港口机械/起重机、数控机床、汽车制造、生产机械、制造业信息化解决方案(M-IT)、通用运动控制及节能等领域。