北京招聘

Principal Accountabilities:
- Carry on repair and calibration on customer site with efficiency and professional way
- Provide distributors,3rd party or end-user with service and technical support via phone, email or onsite
- Manage and cooperate with distribution & 3rd party daily service operation in assignment territory (warranty claims validation, spare parts inventory, test equipment, and etc.)
- Provide technical and service training to the distributors or 3rd party
- Monitoring and driving the technical/service performance of the distributors/3rd party (respond time, ETTR, and etc.)
- Provide technical and service support to internal other function team ( Sales, RA and Marketing dept...).
- Assist to ensure installation record and other required docs provided by distributor/3rd party timely
- Be responsible to support technical service management system, including of updating information about service tickets, time tracking tools, etc
- Establish good communication and obtain up-to-date technical information and support from Singapore Regional Service Centre.
- Supervisor territory technical service activity to achieve target
- Coordinator territory sales for the relative with TS to support business
- Assist to follow up and implement other task of company

Experience:
- At least 10 years of healthcare technical service experience or equivalent
- Fully master knowledge of medical device
- Good customer communication skill
- Skills in technical measurement using standard technical tools, such as digital meter, oscilloscope, etc
- Effective verbal and written communication skill
- Demonstrate good experience on distributor technical service management and onsite experience
- Good English reading and writing skill
- With team work spirit
- Open-minded, self-motivated;
- Positive and active work attitude;
- Good computer skills, particularly in Microsoft Office (Excel, Outlook, PowerPoint and Word)

Education:
Bachelor degree on biomedical engineering ,Electrical or equivalent

泰科国际有限公司创建于1960年，是全球知名的多元化集团公司，雄踞世界500强前列，其产品行销全美50个州以及全球100多个国家。
泰科医疗是泰科国际的重要组成部分，是目前全球领先的医疗设备和一次性医疗器械生产商、销售商和服务供应商，在15个国家拥有生产厂，其10万余种产品销往全球100多个国家。
在泰科医疗，我们秉持着一种共同的信念——为我们的用户提供他们所需的医疗解决方案和优质的医疗产品，从而帮助他们改善并提高现有的生活质量。作为世界最大的医疗设备制造商、销售商及服务供应商之一，泰科医疗能提供最为广泛的、质量出众的医疗产品配合其麾下专业的销售和服务人员，将不遗余力地为广大用户的健康提供最佳的保障。
At Tyco Healthcare, our people share a common passion- to do everything that they can to help improve people's lives by delivering superior healthcare solutions and products to patients who need them. Tyco Healthcare, one of the world's largest medical device manufacturers, distributors and service providers, is unsurpassed for our broad range of high-quality medical products and resources, along with the dedicated sales and customer service support that healthcare professionals need to give their patients the best care possible.

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