北京招聘

Purpose & general responsibilities of the position:

Purpose & general responsibilities of the position

To increase the size and profitability of the account to *****, through increasing *****’s share of the customer’s logistics spend, achieving excellent levels of customer satisfaction, suggesting and driving business development initiatives as well as through cost saving and productivity improvement projects

To manage projects that both add value to and create competitive advantage for the account business, whilst driving additional revenue streams into the ***** organisation

Create an environment of innovation and rapid response to client’s needs based on a deep awareness of their business from both a tactical and strategic perspective

To manage the account business with emphasis on driving process excellence across origins to fully meet the client’s requirements, whilst ensuring strict adherence to the SOP

Ensure the client remains highly satisfied with the service received from *****

Actively communicate, safeguard and promote clients’ and team’s interest within global account management team.

Strategy:
Provide input and support the development of our clients’ strategies with active interaction between ***** origins and destinations.
Drive development projects and maintain operational excellence for client’s supply chain.
Execute and deliver against the profitability and operation excellence target.
Engage other internal departments to improve clients’ overall supply chain performance.
Setting of day-to-day objectives that have longer-term impact within the job area
Take an active part in best practice sharing and take an interest in developing the necessary skills and knowledge to perform at a higher-level

Execution:
Ensure successful project implementation and best practices sharing across Asia
Proactive drive to identify and manage revenue generating projects

Communication:
Implement internal/external communication protocols including production of white papers, intranet/extranet articles, seminars, workshops etc
Maintain, develop and manage close working relationships with clients at the Managerial & operational level
Exert influence to convince clients to accept proposals and development solutions which add financial value to clients’ and *****’s business.
Prepare, design, deliver and present sales presentation and commercial proposals to client stakeholders.
Proactively take a leading role to share best practice between origins in relation to operation excellence and business opportunities.
Work closely with daily contacts in client organizations and *****.
Communicate within global organization to lead and facilitate all opportunities regarding to key accounts.

Culture:
Adopt company culture and act as a role model for others

Specific responsibilities of the position:

Project Management:
Drive various projects to generate additional revenue
Coordinate with various parties (internal and external)
Analyze project status and room for improvement
Measure project progress and adjust solutions
Deliver commercial target for existing business expansion and new business
Create and maintain global development plans or key account plans periodically for review in local management and global key account management teams.
Analyze complex supply chain problems. Solve and design suitable sales or improvement presentation to client stakeholders to drive the development of the projects.

Relationship Management
Maintain and develop good relationship with client
Closely communication with internal and external stake holders to achieve win-win
Close and effective cooperation with origins to support and help them to deliver
Arrange regular client meeting to discuss operation improvement and development opportunities.

Operation Excellence:
Close communication with client and origins to delivery excellent customer service
Ensure SOP compliance from all origins
Best practice sharing across origins
Drive operation process effectiveness and improve productivity
Meet all internal and external KPI with continuous good monitoring
Work jointly and coordinate with other business units to ensure we optimize our operations, products and deliver highest service quality to clients in all branches.
Ensure that client’s monthly report and internal scorecard are prepared timely and accurately as per pre-agreed format and timeline.

Measurement / success criteria of the position:

Ability to meet all customer and internal KPI’s
Client Satisfaction & Relationship management
Being Profitable and deliver target
Ability to effectively communicate, monitor and support all origins
Ability to communicate effectively with clients and vendors
Ability to communicate and work with various internal/external stakeholders

Learning opportunities in the position:

Presentation and Negotiation skills
Pricing/Commercial knowledge
Regional Supply Chain Management skills
Knowledge of manufacturing and exports in global commerce
Key account management skills
Business development and project management skills

Specific requirements for the position:

Essential:
Excellent interpersonal and communication skills
Willingness to accept responsibility
Fluent spoken and written English (Level 4 )
Analytical skills
Negotiation skills
Consistent ability to meet and adhere to deadlines
Proficient in Spective extract (including report builder)
Passion, initiative and drive to continuously develop and work with creativity and innovation
Solid operational background and hand-on experience with MODS and other internal systems
Knowledge of the China business and logistics market (air/ocean/SCM)
Good understanding of international supply chain
Be able to work independently, and willing to travel upon business requirements
Problem solving skills and customer service skills
Ambitious and result oriented self starter with initiative and strong drive

Preferred:
Account Management experience
Project management skills
Excellent analytical problem solving skills
SCM/forwarding and other Logistics experience
Knowledge of the Asia business and logistics market
Knowledge of manufacturing and exports from the Asia market
Knowledge of destination market in America and Europe
Network/contacts within the international logistics industry
Relevant theoretical business education
Spoken and written Cantonese

以上信息由中国物流行业协会-棋硕国际物流人才服务中心提供

人力资源服务许可证 3101140075号
上海海品牌服务企业
信得过人才服务机构

棋硕国际物流人才服务中心是中国物流行业协会上海中心和世界物流发展促进组织指定的专业人才基地，成立于2002年，专业为中国知名物流、外贸企业提供专业人才服务。在2004-2016年度我司连续11年通过评审委员会（即市人事局，市工商局，上海人才服务行业协会）的评审，被评为“信得过人才服务机构”。与此同时经海关总署、中国物流行业协会、中国航空运输协会、人民日报、大公报等联合评选荣获“中国***物流人才机构”。


棋硕的优势：
服务的专一性：服务于物流、外贸、采购及相关行业的客户,行业针对性强；
服务的高效率：职位数量充足，职位匹配度高,最快时间安排面试推荐就业；
服务的高质量：80%以上的职位都来自世界前100强物流贸易公司及一些国际知名物流公司；
服务的人性化：候选人成功入职后,2个月内仍然提供贴心的后续保障服务；

作为一家专业的人才服务公司，致力于为求职者提供更多的就业机会与选择。


咨询部 联系人：梅小姐
电话：021-61485885 （直线）