北京招聘

Job description

This position is for a Development Support engineer working on AIX Technical Support for Japanese clients. Engineers in this role are expected to:

• Work directly with clients to diagnose and solve technical problems;

• Document problem determination actions and plans in service records;

• Collaborate with other support organizations;

• Communicate solutions or plans to customer as appropriate;

• Provide training for and mentor others on the team. Required Skills:

• Bachelor's Degree in Engineering;

• Fluent in Spoken and written Japanese;

• Good interpersonal communication;

• Technical support background, good to have knowledge of AIX kernel, Unix, networking, etc.

• Strong analytical, problem solving skills;

• Ability to handle large customer critical situations;

• Preferred to have IT technical support in Unix environment or any related field;

• At least 5 years in Japanese speaking environment; Additional Information:

• For those who wants to locate in Dalian, there maybe an opportunity to base locally after Shanghai training period;

• IBM will provide extra transportation fees or relocation assistance for candidates who willing to relocate to Shanghai. (1468)

Required

• Bachelor's Degree

• At least 4 years experience in IT technical support in Unix environment or any related field

• At least 5 years experience in Japanese speaking environment

• English: Basic knowledge

• Japanese: Fluent

• Chinese simplified: Basic knowledge

Preferred

• Engineering

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。