Client Service Specialist中央客服专员
优特埃国际物流（中国）有限公司
- 公司规模：500-1000人
- 公司性质：外资(非欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2015-03-10
- 工作地点：上海
- 招聘人数：2
- 工作经验：1年
- 学历要求：大专
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：客服专员/助理(非技术) 船务/空运陆运操作
职位描述
Client Service Specialist中央客服专员
职位职能: 船务/空运陆运操作 客服专员/助理(非技术)
ROLES AND RESPONSIBILITIES 工作内容
1. Follow up customer shipping requirement
2. Coordinate with operation term to fulfill customer’s shipping needs
3. File related docs and emails to meet internal audit requirement
4. Study SOP for key account, follow up the SOP to serve customer
5 Make monthly report to reflect out performance like transit time or P&L
6. Communicate with overseas station regarding billing issue ，pre-alert
SKILLS/BACKGROUND/QUALIFICATIONS/EXPERIENCE 录用条件
1. College degree or above
2. At least 1years working experience on customer service or operation in forwarding industrial
3. Fluent English in oral, writing and listening(CET-4)
4. Knowledge on operation process(air or ocean)
5. Good communication skills
6. Hard worker and team worker
7. Good computer skills. Well versed in office software, especially on word,excel and PPT
职位职能: 船务/空运陆运操作 客服专员/助理(非技术)
ROLES AND RESPONSIBILITIES 工作内容
1. Follow up customer shipping requirement
2. Coordinate with operation term to fulfill customer’s shipping needs
3. File related docs and emails to meet internal audit requirement
4. Study SOP for key account, follow up the SOP to serve customer
5 Make monthly report to reflect out performance like transit time or P&L
6. Communicate with overseas station regarding billing issue ，pre-alert
SKILLS/BACKGROUND/QUALIFICATIONS/EXPERIENCE 录用条件
1. College degree or above
2. At least 1years working experience on customer service or operation in forwarding industrial
3. Fluent English in oral, writing and listening(CET-4)
4. Knowledge on operation process(air or ocean)
5. Good communication skills
6. Hard worker and team worker
7. Good computer skills. Well versed in office software, especially on word,excel and PPT
公司介绍
About UTi
UTi is an industry-leading, non-asset-based supply chain management company that delivers competitive advantage to our clients' supply chains. UTi focuses on innovative, integrated solutions configured to suit client needs, and UTi's global footprint of 370+ offices and 240+ logistics centers in 60+ countries enables us to develop and implement client-centric, global solutions with primary services that include:
- Air and ocean freight forwarding
- Contract logistics and distribution
- Customs brokerage
- Managed transportation services
- Supply chain analysis and consulting
The driving force behind UTi's client-centric focus and innovative solutions is also the most important resource we have in keeping our service commitments: our people.
What's in it for you?
Competitive salary and benefits package, friendly working environment, flexible working options, career development & training opportunities, etc.
UTi Worldwide Inc is an Equal Employment Opportunity employer.
How to Apply
Interest parties, please send your detailed resume (in Word format), with last and expected salary, date available to the Human Resources Department by e-mail: hr@go2uti.com
All information received will be kept in strict confidence and only for employment-related purpose.
UTi is an industry-leading, non-asset-based supply chain management company that delivers competitive advantage to our clients' supply chains. UTi focuses on innovative, integrated solutions configured to suit client needs, and UTi's global footprint of 370+ offices and 240+ logistics centers in 60+ countries enables us to develop and implement client-centric, global solutions with primary services that include:
- Air and ocean freight forwarding
- Contract logistics and distribution
- Customs brokerage
- Managed transportation services
- Supply chain analysis and consulting
The driving force behind UTi's client-centric focus and innovative solutions is also the most important resource we have in keeping our service commitments: our people.
What's in it for you?
Competitive salary and benefits package, friendly working environment, flexible working options, career development & training opportunities, etc.
UTi Worldwide Inc is an Equal Employment Opportunity employer.
How to Apply
Interest parties, please send your detailed resume (in Word format), with last and expected salary, date available to the Human Resources Department by e-mail: hr@go2uti.com
All information received will be kept in strict confidence and only for employment-related purpose.
联系方式
- 公司网站：http://www.go2uti.com
- Email：hr@go2uti.com
- 公司地址：吴淞路268号
- 邮政编码：200080
- 传真：(021)61329348