北京招聘

Key Responsibilities:

CRM system support and case management
Lead GCR implementation of CRM project, act as system and tool support for GCR
Deliver training to local users
HR announcement drafting and publishing
Data and tool expert for HR to support normal operations
Guarantee data accuracy in HR data system


Key Tasks:

Managing CRM cases and assign case to correct team to ensure case resolve time meet global SLAs
Conduct user tests and ensure that quality and security controls are in place before the project's rollout
Responsible for providing users with CRM trainings and other educational materials, to help smooth their transition following implementation
Provide insightful analysis based on data maintained in CRM system to improve HR operation service
Create HR monthly template/standard report and deliver reports to respective stakeholders
Provide ad-hoc/analysis report for daily operations or during special events, such as budgeting, People Review, Mid Year Review, etc
Update Company Org-chart, Responsible for HR Cost Center owners updating in HeadTrax system regularly.
Manage company email groups and update group members monthly
Provide employee income certification and support staffing team to get reference check information from HeadTrax system
Audit and correct data in HRIS system


Qualifications Required:

2+ years HR transaction and/or administrative experience. BA/BS degree in related field is preferred.
Excellent customer service and communication skills required.
Strong organizational, written and verbal communication and interpersonal skills. Be able to work effectively under pressure and within short time constraints. Ability to manage multi-task in a good time management manner.
The ability to work independently to achieve results. High degree of accuracy and attention to detail are required. The ability to maintain confidentiality is required.
Excellent English with both oral and writing
（一） 工作地点：望京
（二） 用工形式：此职位采用第三方用工形式，与FESCO签订劳动合同。
（三） 若有意向，请将个人简历发送至邮箱：wu.ting.ting@fesco.com.cn

北京外企人力资源服务有限公司（简称FESCO）是中国第一家专业化人力资源服务公司，拥有30多年行业经验以及完备的服务资质。
FESCO在北京设有11家办事服务机构，在全国建立了60余家投资公司及分公司。作为中国人力资源服务行业的领跑者，FESCO目
前服务于来自上百个国家和地区的万余家客户以及在这些机构中工作的近60万名中外雇员。在华投资的世界500强企业中90％以上
选择了FESCO的服务。