北京招聘

Summary of Duties and Responsibilities

? Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.负责对豪洛捷乳腺机进行装机
? Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. 负责客户沟通
? Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.遵守公司售后服务流程
? Assist other Field Engineers as necessary.与其他工程师进行区域配合
? Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.提升客户满意度
? Complete and submit all required paperwork on time and accurately.按时完成验收单
? Train customers on the basic operation and use of Hologic products.必要时对豪洛捷产品进行培训
? Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.对直线经理给出反馈和建议
? Provide support at conventions, trade shows and customer trials.
? Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.对销售同事提供支持
? Manage inventory, keep accurate records, and return unused and failed parts promptly.对零部件管理有完整记录
? Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
? Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
? Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
? Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.


Qualifications

? Must be a self-starter, able to travel and work independently with minimal supervision.
? Must be capable of multi-tasking, setting priorities and scheduling work activities.
? Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
? Willing to work flexible hours and overtime on short notice.
? Position requires the ability to be "on call" after normal working hours.
? Depending on location, position may require frequent overnight travel.
? Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
? High degree of mechanical aptitude.
? Excellent communications skills, both written and verbal are required

Education

Associates Degree or equivalent in electronics, computer science or related technical discipline .

Experience
? 2-10 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable. 相关专业2-10年的工作经验

豪洛捷-海恩康
    豪洛捷公司（纳斯达克代码：HOLX）是一家领先同侪，集研发、制造和供应优质医疗影像系统、诊断和外科手术产品于一体的公司，以服务全球妇女医疗健康需求为己任。
豪洛捷公司致力于帮助全球各地妇女得以享受更健康、更长寿的生活。这就是豪洛捷存在之意义和唯一专注的焦点。我们追求的每次突破、设计的每个方案、和决定的每项投资都为迈向这目标。
    以下各领域，豪洛捷都是市场领导者：乳腺X光检查和乳腺活检、乳腺MRI检查、早期乳腺癌的放射治疗、宫颈癌筛查、子宫肌瘤与月经过多的治疗、永久性避孕、骨质疏松症评估、早产风险评估、迷你C臂四肢成像、分子诊断产品（包括HPV检测、多种DNA及RNA分析应用试剂）。
    我们为此自豪，同时也意识到作为行业领导者应有的道义。我们认为，当今妇女所面临的医疗健康问题值得并且需要一家充满激情和奉献精神的公司来服务。
   我们的核心业务集中在乳腺健康、诊断产品、妇科和骨骼健康方面。
   北京海恩康科技有限公司为豪洛捷公司子公司
   北京海恩康科技有限公司是乳腺诊疗行业领先的高科技研发制造商。同时荣获ISO9001、13480和北京市科委评定的高新技术企业，拥有多项技术专利。
以业内领先的技术制造出国际品质的优秀诊疗用品。同时为客户提供技术支持、人才培训、临床考察、专家指导、手术观摩等专业服务。总部位于首都北京，在中国、东南亚和北美设立了强大的销售和服务网络。产品质量标准结果高于美国MQSA要求，拥有国际上最先进的乳腺X线机专用检测设备。
   企业在多年的发展中逐步培养了一批技术精、业务强、具有奉献精神的优秀队伍。在高速发展的同时，继续大量吸引高技术人才投入于新技术新产品的开发与应用，不断提升设计理念和产品质量，持续保持国内领先地位。