北京招聘

Job description
Perform technical support and solution implementation in customer accounts.
Support daily operation and maintenance of customer’s systems and support the customer required service solutions like Cloud, Mobility and Big data analysis.
Assists in hardware and system software services activities, including installation planning, account management, systems problem determination, relocation, diagnosis, software support etc.
Perform problem determination, discontinuance and IT project implementation such as relocation, Cloud, onsite support service.
Prepare documentation for review report and activity planning.
Implement IT projects, assist in new IT service solutions implementation.
Responsible for developing positive relationships with customer to ensure a high level of customer satisfaction Required Skills.

Requirements:
Fresh graduate or graduates within past 24 months.
Bachelor or above in Engineering / Computing Science or related disciplines.
Analytical and problem solving skills.
Knowledge of IBM database software/Cloud/Mobility is a plus.
Knowledge of UNIX/Linux is a plus.
Fluent in both written and oral English.
Good communications skills.
Self-initiative and result oriented.
Sense of responsibility and good team work skill.

Required
Bachelor's Degree
Basic knowledge in relevant working experience
English: Fluent
Chinese simplified: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。