北京招聘

1.Take customer requests by phone, fax, email and communicate with the customer to collect detail information for trouble shooting

通过电话,传真,邮件等方式保持和客户沟通联系，收集现场的问题背景资料及具体信息.

2. Arrange the material, manpower, tooling, and equipment etc…to address the after service issue.

安排必要的物料，人员，工具，设备实施售后服务

3. Coordinate and support the service engineer to perform service activity in the jobsite.

协调并支持服务工程人员在现场实施售后服务，解决问题

4. Maintain service case information keep updating and tracking to closure.

整理售后服务信息，保持资料及时更新，直至问题关闭结束为止

5. To improve service level and customer satisfaction.

维护客户以及提升客户满意度

1. Good english ability both of oral and writing;
良好的英语读写能力
2. Computer literate in MS Office;
熟悉计算机办公软件
3. Good interpersonal and communication skills.
良好的沟通技巧

1.College degree with major in logistics, commercial, industry engineering or relevant disciplines;
大专以上学历，物流，商业专业，工业工程或相关专业；
2. 1+ years relevant experience in MNC of manufacturing or logistics industry;
1年以上相关工作经验，跨国制造业和物流业