北京招聘

Ericsson Overview:

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Job Summary or Purpose:

The IT and telecom industry is moving fast. Consumers and enterprises are driving change, and business models that once promised commercial success are being challenged. Telecom operators are focusing on transforming there operations and business support systems into flexible environments that can manage these challenges. In parallel major industry sectors such as utility, transport and health care is introducing mobility and connectivity to innovate their offerings, services and business models. The OSS/BSS solutions are in the heart of this process and we know from experience that an agile IT environment leads to improved efficiency, innovation, and customer loyalty.

Ericsson’s Operations and Business Support Solutions have led change and created value through four generations of telecoms evolution. We offer advice to our customers how to define and manage business, process and technical needs and we offer Systems Integration services to build an e2e architecture and system landscape to support these needs.

IT Transformation, Customer Management, Revenue Management and OSS Automation – these are just some of the areas we work with to make sure that our customers are ready to pass the next technological and business milestone.

The Program Director drives large and complex Professional Services engagements in OSS/BSS by interacting with our clients from pre-sales to delivery to ensure that business and technology objectives are met and to maximize customer satisfaction.

Job Responsibilities & Tasks:

Responsibilities:

· The Program Director drives large and complex Professional Services engagements being responsible for delivery strategy and execution ensuring an e2e approach from pre-sales to delivery. Specific responsibilities are:

o The deliverability of the overall solution

o The overall cost estimation

o The delivery strategy, plan and model (mix of on-shore, near-shore and off-shore resources, SI partners, etc.)

· Once the deal is won, the Program Director will be the head of the delivery, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction and Ericsson’s business objectives. In addition to the pre-sales and delivery responsibilities there are additional responsibilities assigned to the CSI Program Director, such as:

o Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.).

o Able to catch and drive up-sales opportunities

o Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.

o Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.

Job tasks:

· Business creation: Support the key account and the Engagement Manager with business creation process leading to new business and assignments

· Project Planning: Plans, prioritizes, and executes projects. Establishes change management procedures, create and distribute the project budget according to the project scope and time frame. Develops reporting strategy for project.

· Relationship Building: Maintains clear communication with customers regarding mutual expectations, and manages customer satisfaction. Builds business relationships beyond the project environment.

· Project Execution: Creates and monitors reporting on project financial and schedule progress based upon project goals. Reviews project plans, institutes changes, and reprioritizes as necessary.

· Manage Risks and Changes: Manages change, evaluates information, and formulates action plans to minimize project risks.

· Results Focused: Effectively manages closure of projects to meet program and project goals.

· Project Process and Tools: Actively uses consistent project methods, processes, and tools.

People leadership: Organizes and leads a project team as needed. Provides focus and feedback to all team members, act as a coach and mentor.

Job Qualifications:

Ericsson Wide - Functional and other competences

· IT and Professional services experience

· OSS/BSS domain knowledge

· Relevant standardization knowledge

· Strong Program management skills

· Exceptional Project management skills

· Consultative Understanding and & Skills

· Solution development

· Fluent in English and preferably knowledge in Mandarin, Korean or Japanese

· Value Creation Knowledge

Minimum Qualification and experience requirements

· Strong track record of driving and delivering large and complex engagements including creating trust at C-level

· Bachelors degree, preferably in a science, business or telecommunications discipline; or a minimum of eight years of progressive experience in a related field

· 5 to 8 years of experience in project management, and/or related functional areas in a communication systems company. At least 3 years experience of managing complex projects.

· Excellent communication skills and stakeholder managerment

· Good working knowledge of business process, including tender and sales

· Good financial knowledge/training

· Interest in pursuing professional project management certification (PMP)

· Strong business acumen and understanding of the customer's business priorities to look at opportunities from the customer's perspective.

· Ability to develop and drive value argumentation towards Customers at C and all levels.

· Excellent negotiation, influencing, communication and presentation skills.

· Intellectual ability and strategic thinking.

Preferred Skills

· Entrepreneurial & Commercial Thinking

· Persuading & Influencing

· Relating & Networking

· Delivering Results & Meeting Customer Expectations

· Planning & Organizing

· Leading & Supervising

To apply this position, please visit

https://performancemanager12.successfactors.eu/sfcareer/jobreqcareer?jobId=13121&company=Ericsson&username=

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
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我们在全球180个国家拥有超过10万名员工。
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