北京招聘

DIGITAL ADVISOR - RETAIL

In order to properly roll out ipads in the Retail stores as well as any other new technology moving forward, the need of having a Digital Advisor per store has emerged. Being a digital advisor is a proper additional responsibility.

CRITERIA TO SELECT A DIGITAL ADVISOR
? Full time member of staff with an element of seniority, different from the Store Manager
? Passion for digital technology and familiarity with Apple devices
? English speaker
? Excellent communication skills
? Curious and creative
? Trustworthy and committed to meeting deadlines

DIGITAL ADVISOR ROLE AND RESPONSIBILITIES
? Lead the use of ipads, ensuring all applications provided are used and the ipads become a natural part of the customer journey
? Lead the use of other technology tools in the store like the retail theatre system and portable pdq machines
? Train all staff on the use of ipads and all applications/functionalities provided by Burberry
? Train all staff on the use of any other technology tool, according to different roles and responsibilities
? Update ipads as per IT guidelines when requested
? User test any new application developed by Burberry before making it available to all staff
? Cultivate ideas and information exchange between store staff and head office
? Propose the development of new functionalities on the basis of the customer interactions observed
? Propose the use of any existing off the shelf suitable application or device
? Write feedback reports on a timely basis


The Digital Advisor role could take about 30-40% of the time of a member of staff during the ipad deployment phase and about 20% of their time on an ongoing basis.

Burberry is a luxury brand with a distinctive British sensibility, strong international recognition and differentiating brand values that resonate across a multi-generational and dual-gender audience. The Company designs and sources apparel and accessories distributing through a diversified network of retail, wholesale and licensing channels worldwide. Since its founding in England in 1856, Burberry has been synonymous with quality, innovation and style. Now 150 years later, Burberry is writing another exciting chapter in its history. A dynamic, fast-pace, changing and evolving work environment are part of the Company as it continues to define new opportunities for growth and development in a demanding luxury arena.

Burberry是一个在多年龄层次和不同性别的受众中，具有显著英伦特色，全球享誉和独特品牌价值的国际化奢侈品牌。公司成立于1856年，总部设在伦敦，并在伦敦证券交易所上市。