北京招聘

job Description:
Speak German is preferred

PRESALES CALLS (BEIJING)
1、Contact agents to get an updates of their client’s house search status.
2、Do a courtesy call to each clients once every 2 weeks. Coordinate with the concern staff (agents & managers) if there’s a request/complaint from clients.
3、Do a confirmation calls to those clients with request/complaints.
4、Send email for unreachable client s & also do a follow-up calls if there’s no response on mails.
5、Approximately 10 calls daily

HOT LINE CALLS
1、receive potential clients calls from the various JRE media advertisements
2、discuss with the potential clients do understand clearly their requirements
3、log the call details into the JRE system
4、Inform the sales manager of the new case and ensure they will start the process
5、daily call volume as per season

ONLINE OR OTHER EMAIL REQUESTS
1、receive client’s requests by email or online
2、clarify any unclear items by email and at same time log requests in JRE system, and reply by email or call to the clients
3、inform sales manager to start the process
4、daily volume as per season


AFTERSALES CALLS PROACTIVE
1、Conduct greeting calls within 7 days after moved-in.
2、Send email to clients for the customer satisfaction survey. Input the survey results into JRE’s records.
3、Conduct calls to clients once every two months during the lease term & input information in the system.
4、Send email & conduct follow-up calls for any unreachable clients. Liason with relevant JRE staff to procure the correct contact details for any clients whose contact details are wrong.
5、Create compilation (CASETRACKER) of customer’s requests/concerns in order to monitor more closely and have a clearer understanding of the progress towards solving each customers concerns by the relevant JRE staff. 6、For clients with request/complaints, conduct a confirmation call to ensure someone from JRE is propertly assisting them. For those issues marked “closed” conduct a final confirmation call to ensure all the client’s requests have really been closed
7、Approximately 10 calls daily
AFTER SALES CALL REACTIVE
8、man the aftersales “hotline” and dedicated email address
9、receive any aftersales calls/emails, discuss with the client and log the details in the JRE system
10、inform the relative sales person to start the aftersales work for their client. If sales not available open the case in the JRE system and inform the aftersales manager to begin the work.
11、aftersales manager/sales should give daily report back on progress and this should be logged in system and reported back to the client by the
12、Check on the status of all open aftersales cases with aftersales manager or sales not closed within two days in the system. Push for closure.
13、Number of daily calls as per actual case volume

只要你有脾气，有性格，有态度!
但不能有“懒惰”!
可以无下限、不可以没有想法!
就是这么任性!
只要你，爱工作、想工作、敢工作!
有志之士们快快加入“JRE大家庭”吧!
   
JRE为全球性跨国企业和在华外籍人士提供综合的、全面的、高附加值的房地产品牌服务和各类物业一站式的租赁、买卖及投资服务项目和解决方案。JRE为外资公司和个人提供专业真诚、经验丰富、追求卓越的房屋中介/安家服务，服务内容包括代理租赁、移居安家、城市向导、楼盘巡视、业务谈判、代收代付、搬家服务、排忧解难服务等等。

[公司使命]：JRE为客户提供最专业、高效、无忧的安家服务，致力于成为客户忠实的伙伴。

[经营理念]：争做行业先锋，引领服务标准。恪守最高标准的服务理念。珍惜公司和个人的信誉, 同客人建立长期的合作关系。本土知识和国际视野的高度结合。聘用最优秀的员工。

[企业文化]: 家庭——JRE对待每个员工像对待家庭成员一样，我们希望把JRE变成每个员工都能找到归属感的大家庭。 我们相信，公司只有善待员工，员工才能为客户提供更好的服务。

努力工作 以人为本；
    要想成功，先要让自己快乐起来。——JRE从以人为本出发 我们为杰出的人才提供良好的发展平台。我们的员工都非常有雄心壮志，非常投入和努力的工作。每一位在JRE的员工都是非常重要。

    公司创立于1993， 经过二十年的洗礼，迄今为止已经为上万名客人完成地产投资，租赁管理等服务，分支机构遍布于上海，天津，南京，苏州，广州及长春等中国经济发达城市。

    JRE有数十年房地产工作经验的地产专业人士，他们每天从大量的海外房地产资讯中，挑选出适合中国买家进行投资的国家、城市及优质项目，严格评估目的地国家投资移民的安全性，城市生活的便利性以及当地教育资源的完善性，严格审核开发商背景及资金实力，项目的地理位置以及周围生活的便利条件，我们只向我们的客户推荐那些物超所值，拥有巨大升值潜力且能达到我们客户希望的最高水准的楼盘。

  JRE欢迎会英文的你加入我们，学历、经验不限，只要你愿意跟沟通，愿意交流。