北京招聘

Job Purpose 工作目标
KUNFU KIDS Course Consultant provides the free Experience to potential parents through a comprehensive solutions oriented demonstration and sales process. Once a parent has enrolled and becomes a member of the KUNGFU KIDS Center the Course Consultant maintains a strong relationship with the parent and learner to develop a long-lasting relationship with KF.
功夫宝贝课程顾问通过以解决问题的销售方式贯穿试听课程和销售环节，为潜在客户提供“免费体验课程”。一旦家长报名参与成为了功夫宝贝中心的一员，课程顾问将与家长和孩子保持密切联系，帮助他们中心建立一种长久的关系。
Business Responsibilities 工作职责
- Work closely with the operations and academic teams to deliver the KONGFU KIDS Experience to both new and existing parents to support monthly and quarterly center sales target achievement.
- Introduce KUNGFU KIDS course contents and teaching methodology to parents in strict accordance with KONGFU KIDS sales process and policies.
- Follow up with potential customer by telephone to schedule appointments and confirm appointments.
- Create and maintain accurate customer profiles within Excel .
- Support marketing activities in and outside of the center to enroll new parents into KONGFU KIDS programs.
- Develop and maintain relationships with parents, as needed helps parents solve issues.
- Works with existing parents to renew in the KUNGFU KIDS program and to invite parent referrals to join KONGFU KIDS.
- Provide on-going feedback to the Center Sales Manager in regards to center sales strategy and tools
- Maintain a professional and polished Disney appearance at all times.
- Punctual to all scheduled shifts
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- 与运营部门和学术部门紧密合作，为新的客户和现有客户传递功夫宝贝试学的体验，确保中心完成每月和每季度的销售指标。
- 严格按照功夫宝贝的销售程序和政策为家长介绍迪士尼英语课程内容和教学方法。
- 电话跟进潜在客户，安排预约时间，确认预约。
- 在系统中创建和保存准确的客户资料
- 为市场部活动提供中心内外的支持，吸引更多的家长报名功夫宝贝的课程。
- 与家长建立和保持良好的关系，及时为家长解决所碰到的问题。
- 让现有家长续读功夫宝贝的课程，邀请家长推荐功夫宝贝学习。
- 提供有关中心销售战略和销售工具的反馈给中心销售经理。
- 随时维持功夫宝贝专业和清洁的形象。
- 准时对待所有列入日程的工作。

Main KPIs (including but not limited to)主要的业绩指标（包括但不局限于）
- Achieve center cash-in sales target
- Achieve individual new enrollment and product targets
- Achieve individual renewal enrollment targets
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- 达到中心现金收入指标
- 达到新生报名指标
- 达到个人续读指标

Job Qualifications　
职位资格：
· A passion for working with children and their families / caregivers; Understand kid parent’s experience and kid education.
· Have minimum work experience better; working experience in a children's English Language center or similar educational. Service business highly preferred.
· Flexible to work evenings and weekends.
· Self-motivated, driven to achieve results.
· Work independently and good team work.
· Have high personal integrity and credibility.
· College degree or above required；Good computer skills including MS Word and Excel.
· 具备与孩子及其家庭/看护人打交道的热情; 理解儿童家长的经验和儿童教育工作。
· 有相关工作经验为佳; 具备在少儿英语学习中心或与其类似的教育服务业工作经验者优先考虑。
· 具备在晚上及周末工作的灵活时间。
· 有上进心，努力追求目标。
· 良好的自主工作和团队协作能力。
· 具备高度诚实可信的人格。
· 大专以上学历，擅长Word、Excel等的电脑技能。

Core Skills 核心能力：
· Communicate Effectively -- Inspires, influences and informs others
· Builds Relationships -- Cultivates relationships to advance business goals
· Drives Results -- Delivers timely, high quality work that adds value
· Inspires Creativity and Innovation -- Generates breakthrough ideas to improve performance
· Delivers Excellent Guest Service -- Understands, anticipates, and addresses the needs and desires of a diverse groups of Guests
· 有效沟通 -- 激励、影响和与他人建立良好的沟通
· 关系构建 -- 建立利于本商业的关系从而更好实现商业目标
· 引导取得预期的结果 -- 及时、保质提升价值
· 激发创意和革新 -- 产生突破性的想法以提高业绩
· 交付卓越的客户服务 -- 理解，预见并表达顾客群体的多样需求和欲望

Functional Skills岗位技能：
· GONGFU KIDS Product Knowledge: Familiar with and keeps updated on KF product knowledge and methods　(internal cast member)
· Generating Customers:
· Successfully handles initial inquires from parents as well as consultations and conferences with parents
· Actively contacts leads obtained through both online and offline marketing activities and scheduling personal sales meetings/consultations in the center
· Follows up with potential customers including those scheduled for demos
· Delivering Customer Satisfaction
· Exceptional listening, presentation, and communication skills
· Demonstrates and upholds a high level of energy and spirit
· Maintains professional appearance
· Maintains the KUNGFU KIDS standards of customer service(internal cast member)

· 功夫宝贝的产品知识:熟悉并持续掌握最新的功夫宝贝的产品和教学方法(内部员工)
· 客户生成:
· 成功回应家长初步的询问，以及提供相关咨询服务
· 通过线上、现下的市场活动来积极联系有需求的客户，安排他们来参加中心的销售会议和咨询会
· 跟进潜在的客户（包括那些参加试听课程的客人）
· 提供客户满意
· 突出的倾听能力，演讲能力还有沟通技巧
· 呈现并保持富有激情的精神面貌
· 保持专业形象
· 维护功夫宝贝服务的标准　(内部员工)

北京活力乐园文化传播有限公司，品牌名称《功夫宝贝》在2002年创办于新加坡，于2008年在北京成立分店，在美国西雅图也设有分店。公司主要经营少儿与成人功夫培训，策划功夫比赛演出影视制作等。

“Kung Fu Kids” by Ch’i Life Studio was established in 2002 in singapore , with worldwide branches in United States,and Shanghai. The Course combines traditional and modern martial arts which is very useful for a child’s physical and mental health and build a great immunity system for a strong and healthy body! Specializes in bringing the “fun” into Kung Fu for boys and girls, of all nationalities, races and ages!