北京招聘

Overall Summary:

The Field Service Engineer develops long lasting relationships with assigned customers, pro-actively advises on the condition of CFS installed base, solves technical problems experienced by customers. Promotes customer support products and passes on new equipment sales leads.

Main Responsibilities:
1.Analyse and solve technical problems reported by customers directly or through the help desk
2.Executes service orders
3.Perform the installation and commissioning of solutions, single equipment and parts as well as maintenance agreements
4.Pro-actively manage and drive customer support sales to an assigned group of customers (depending on Field Service Engineering skills)
5.Inform Key Customer Managers and Area Customer Managers on identified sales leads and competition info
6.Give input to budgets/ forecasts as required
7.Pro-actively interface with the Help Desk
8.Can be assigned as single point of contact for a customer
9.Can be assigned as Installation & Commissioning Engineer
10.Gives install base input about CFS equipment and competitors

Requirements:
Education: Secondary technical education (possibly mechanical or electrical)
Skills: - Strong (technical) problem solving capabilities
- Good planning skills and ability to work independently
- Basic communication skills and conflict handling
- Basic sales and people skills, team worker - Language skills (English and local language)
Experience: Technical experience and knowledge of CFS products

GEA Food Solutions, specializes in performance focused solutions for the food industry, from a single machine or packaging material to a complete production line for the preparation, marination, processing, slicing and packaging of primarily meat, poultry, fish, seafood and cheese based products. GEA FS supports the performance of food processors here and now and in the longer term. Operational challenges such as variety and flexibility, costs per kg / pack, food safety and environment, are the basis of GEA FS product and packaging innovation for improving output and reducing operating costs of food processors.

For more information, please visit: www.gea-foodsolutions.com