北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护工程师招聘

PDRM – Subcon Mgmt(职位编号:804282)

微软销售市场和服务集团 (SMSG)

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2012-08-05
  • 工作地点:北京
  • 招聘人数:1
  • 工作经验:八年以上
  • 学历要求:本科
  • 职位类别:技术支持/维护工程师  

职位描述

Job Category: Business Services & Administration
Location: China, Beijing
Job ID: 804282
Division: Services & Support

Managing the best and brightest Consultant, Project Manager & Architect talent in IT services today- that is role of the World Wide Services Professional Development Resource Management (PDRM). The PDRM typically manages 20 to 30 billable consultants through which they drive customer satisfaction and services revenue. People leadership and business excellence are key to the success of the PDRM role, and make them a key stakeholder in the Microsoft Services leadership model.

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Professional Development Resource Management (PDRM) is responsible for successfully leading a team comprised primarily of consultants and project managers towards high quality engagements which result in very satisfied customers.

Manages the staffing process and placement of highly qualified individuals from their team on qualified engagements
Meets team billable utilization goals
Engages with customers as appropriate to ensure the highest team customer satisfaction results
Hires appropriate technical and project management individuals to meet the demands of practice head count objectives
Drive team technical and professional role readiness, and participate in workforce and capacity planning as appropriate for their practice

Qualifications:
- 8 - 10 years of related experience
- BA or Master’s degree
- 5 years of experience managing at least 25 direct reports.

Knowledge, Skills, and Abilities
Analytical Problem Solving
Confidence
Cross-Boundary Collaboration
Impact and Influence
Interpersonal Awareness
Product & Technology Expertise
Project Management
Strategic Insight
Building Customer and Partner Relationships
Professional training & Certifications:
Resource Management, Negotiation, Financial analysis, Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business, IT Implementation (e.g. CMM and CMMI), IT Service delivery and Support (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI or equivalent)

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

公司介绍

微软本着与合作伙伴共同成长、共同发展的宗旨深入开拓中国本地市场。作为一家软件平台厂商,微软通过合作伙伴业务模式,努力促进信息技术产业生态系统的建设。我们通过合作伙伴把微软的产品和服务送到用户手中,通过合作伙伴基于微软的平台开发丰富的、最适合中国市场的应用产品和解决方案来满足用户的需求。

        微软与政府有关部门及其他机构合作,积极推动缩小数字鸿沟,以帮助各层次、各地区的人们实现自己的最大潜能。多年来,无论是开展“携手助学”支持农村和边远地区教育、推进“农村信息化”建设让农民通过信息技术脱贫致富,还是实施“潜力无限”项目,合作成立社区学习中心,扶助弱势人群,都体现了我们致力于成为优秀企业公民的不懈努力。

        微软通过开发众多的软件产品和服务并提供相应的生产、授权和支持,向用户传递商业价值。目前,微软在中国业务涉及Windows客户端、服务器平台和开发工具、信息工作者产品、微软商务管理解决方案、移动及嵌入式设备、MSN和家庭消费及娱乐产品等七个方面。


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