Field Technical Engineer
亚美亚（中国）通讯设备有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：通信/电信运营、增值服务
职位信息
- 发布日期：2014-07-24
- 工作地点：大连
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语
日语 - 职位月薪：面议
- 职位类别：通信技术工程师 技术支持/维护工程师
职位描述
Requirements of this position are:
? Provide remote post-sale Tier 3 technical support for Avaya customers based in APAC, North American and EMEA
? Solid technical capability in identifying, analyzing, and resolving medium to high complexity Avaya UC product problems
? Solid remote customer servicing skills via phone calls and emails
? Strong self-learning capability. Able to diagnose and evaluate medium to high complexity technical issues independently
? Self-directed and capable to work under pressures
? Able to take shift work, like 6 AM to 3 PM China time 5 days per week
? This position is based in Dalian, China and will report to me directly
Job requirements
? 5+ years IP telephony, VoIP industry experience
? Bachelor or Master degree or equivalent experience
? Must have solid Avaya UC product experience (e.g. CM, Media Gateway, Session Manager, System Manager, IP endpoints)
? Excellent verbal and written communication skills in English or English + Japanese is a plus
? In-depth knowledge of computer networking and Telephony
? Able to work together with global colleagues with different nationalities and cultures
? Provide remote post-sale Tier 3 technical support for Avaya customers based in APAC, North American and EMEA
? Solid technical capability in identifying, analyzing, and resolving medium to high complexity Avaya UC product problems
? Solid remote customer servicing skills via phone calls and emails
? Strong self-learning capability. Able to diagnose and evaluate medium to high complexity technical issues independently
? Self-directed and capable to work under pressures
? Able to take shift work, like 6 AM to 3 PM China time 5 days per week
? This position is based in Dalian, China and will report to me directly
Job requirements
? 5+ years IP telephony, VoIP industry experience
? Bachelor or Master degree or equivalent experience
? Must have solid Avaya UC product experience (e.g. CM, Media Gateway, Session Manager, System Manager, IP endpoints)
? Excellent verbal and written communication skills in English or English + Japanese is a plus
? In-depth knowledge of computer networking and Telephony
? Able to work together with global colleagues with different nationalities and cultures
公司介绍
Are you looking for a job that will give you ample opportunity and space to grow? Do you long for a dynamic challenging working environment with an organization exciting?
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500 (R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
Avaya公司面向企业提供智能通信解决方案，帮助其提升业务，获取市场优势。全球100多万家企业，包括90%以上的财富500强企业，采用了Avaya的IP语音通信、统一通信、联络中心和通信驱动业务流程解决方案。Avaya全球服务部为各种规模的企业提供全面的服务与支持。欲了解更多Avaya公司信息，请浏览公司全球网站http://www.avaya.com，和中国公司网站 www.avaya.com.cn.
Please apply in complete confidence via e-mail with current and expected salary, marking reference on resume or envelope.
Or write to us.
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500 (R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
Avaya公司面向企业提供智能通信解决方案，帮助其提升业务，获取市场优势。全球100多万家企业，包括90%以上的财富500强企业，采用了Avaya的IP语音通信、统一通信、联络中心和通信驱动业务流程解决方案。Avaya全球服务部为各种规模的企业提供全面的服务与支持。欲了解更多Avaya公司信息，请浏览公司全球网站http://www.avaya.com，和中国公司网站 www.avaya.com.cn.
Please apply in complete confidence via e-mail with current and expected salary, marking reference on resume or envelope.
Or write to us.