北京 [切换城市] 北京招聘

Service Manager

拓速乐汽车销售(北京)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:汽车及零配件

职位信息

  • 发布日期:2014-07-17
  • 工作地点:成都
  • 招聘人数:若干
  • 工作经验:五年以上
  • 学历要求:本科
  • 职位月薪:面议
  • 职位类别:售后服务/客户服务  汽车项目管理

职位描述

职位描述:

Tesla Motors is looking for experienced Service Center Manager to work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you leading our service team in Beijing. We are looking for a self-motivated team player with a positive attitude! We seek an individual who values customer satisfaction and has a proven track record. The service center manager is a key contributor in the Tesla experience. The Service Center Manager will be the communication bridge to both our customers and sales and delivery teams.


Responsibilities:
· Manages the shop teams, parts operations and scheduling
· Manages Service Writing, counsel and cash management
· Manages warranty and cost savings
· Maintains records of time, materials and work performed
· Ensures compliance to relevant rules and regulations
· Works with Sales to ensure smooth deliveries of new vehicles
· Perform other related duties as assigned

Requirements:
· 3 - 5 years of Service Management experience at a Franchised Dealer
· 2- 5 years of Service Writing experience.
· BS degree or equivalent experience
· Hybrid Experience a Bonus
· Factory Trained Master Status/OEM Training
· Valid driver’s license and insurance required
· Good verbal English capabilities
· Fluent in written and verbal Chinese (Mandarin and/or Cantonese)
· Occasional travel may be required

Knowledge, Skills, and Abilities:

· Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles including testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules.
· Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment.
· Knowledge of automotive equipment and servicing methods
· Knowledge of extensive skill and experience using scan tools, following diagnostics and operating scopes/DVOM equipment
· Knowledge of chemicals and lubricants used in automotive servicing
· Ability to follow oral and written instructions
· Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
· Ability to perform daily record keeping and reporting
· Ability to effectively handle multiple priorities, organize workload, and meet deadlines
· Ability to work in a team-based environment and achieve common goals
· Ability to maintain and perform top level professional integrity and appearance as an automotive technician.

公司介绍

Tesla Motors' (NASDAQ: TSLA) goal is to accelerate the world's transition to electric mobility with a full range of increasingly affordable electric cars. California-based Tesla designs and manufactures EVs, as well as EV powertrain components for industry partners. Tesla has delivered over 15,000 electric vehicles to customers in 31 countries.

纯电动汽车制造商 Tesla Motors Inc 成立于2003年,总部位于美国加州硅谷,主要从事纯电动汽车的设计、制造和销售。戴姆勒奔驰和丰田汽车是 Tesla Motors Inc 的股东及战略合作伙伴,Tesla Motors Inc 也向它们提供电动汽车动力系统的研发及代工服务。 2010年6月,Tesla Motors 在纳斯达克上市,代号 TSLA, IPO发行价17.00美元,成为 1956 年福特汽车IPO以来第一家上市的美国汽车制造商,也是目前唯一一家在美国上市的纯电动汽车独立制造商。

Tesla Motors Inc 的创始人伊隆 马斯克(Elon Musk)是硅谷著名的连环创业者,他创建了 PayPal(全球最大的电子支付平台)、SpaceX(私人火箭公司)、Tesla Motors (高端纯电动车公司)、SolarCity(太阳能发电公司),每次创业都是颠覆传统。Elon 被称为“钢铁侠”的原型。

Tesla Motors Inc 先后推出了双门超级跑车Roadster和四门豪华电动跑车Model S,卓越的性能和极具科幻感的造型赢得了消费者。Model S 被Motor Trend 评为 2013 年度车型,获得美国权威杂志 Consumer Report(消费者报告)罕见的近乎完美的评分 99 分。最近,Model S 在美国高速公路交通安全管理局(NHTSA)最新进行的碰撞测试中,在每个安全类别(包括正前方、侧方以及翻滚碰撞)的测试中均获得五星评级。

Tesla Motors 被誉为汽车行业中的苹果,欢迎各位加入 Tesla Motors,和钢铁侠一起改变世界!

公司的官网在 www.teslamotors.com