售后技术支持工程师
北京数字太和科技有限责任公司
- 公司规模：50-150人
- 公司行业：计算机软件
职位信息
- 发布日期：2015-03-13
- 工作地点：北京
- 招聘人数：若干
- 学历要求：本科
- 语言要求：英语熟练
普通话良好 - 职位月薪：面议
- 职位类别：售前/售后技术支持工程师
职位描述
岗位职责：
1、负责公司软硬件产品安装、调试、维护及售后的技术支持工作；
2、与用户做技术交流；
3、负责对合作伙伴和最终用户进行产品/业务的培训；
4、调查客户产品满意度，完善客户服务制度；
5、能够现场解决系统运行安装出现的硬件问题、系统软件问题、应用软件问题；
6、能够清楚描述出现的问题，并根据现象进行问题分析，为研发人员提供有效信息；
7、能够为用户提供远程支持。
任职要求：
1、大学本科及以上学历，通信类、电子类、计算机类相关等理工专业；
3、具有良好的表达能力和较强的沟通能力及应变能力；
4、良好的文档写作能力；
5、熟悉Linux/Windows操作系统的使用，可以搭建测试环境，熟悉数据库，Oracle、MySQL、SQL Server等；
6、熟悉数字电视前端设备，DVB、CA等相关知识；
7、从事数字电视/电信测试技术支持工作者优先，有通信行业（电信或广电）售前工作经验优先；
8、英文熟练读写，简单的语言沟通；
9、能适应中、短期出差需要。
公司介绍
北京数字太和科技有限责任公司（Unitend Technologies Inc.）,是在清华大学和产业界的共同支持下成立的UTI专业技术公司。清华大学与数字太和联合成立了清华大学----数字太和数字电视机卡分离研究所，致力于UTI技术的产业化的市场推广应用。数字太和专注于开发和生产基于UTI标准的全系列技术和产品，包括UTI核心芯片、各种UTI卡、UTI底层软件、UTI系统解决方案等。清华大学、数字太和作为UTI联合体的发起人和秘书处单位，承担着UTI标准推广和UTI联合体的建设工作。数字太和作为ChinaDRM标准组的重要成员，拥有DRM的核心技术和产品。数字太和科技，立足中国自主创新，吸纳全球领先科技，面向用户实际需求，成功研发了一系列UTI产品，受到市场的追捧。
Unitend Technologies Inc. is a professional Universal Transport Interface(UTI) technonogy firm established through collective efforts of Tsinghua University, and other industrial partners. The Company is specialized in developing and manufacturing UTI-based series of technology and products such as UTI core chips, UTI cards, UTI foundation software, and UTI system solutions. The Company is Initiator and Secretariat of the China UTI Consortium, and it’s mainly focus on the promotion of the UTI standards and building of a UTI Alliance, as a key member of the China DRM Standard Group, the Company retains the core DRM technologies and products. Unitend Technology, on the basis of China’s independent innovation, is actively acquiring advanced technologies from all over the world, and have been successful in developing a series of highly marketable UTI products that meet actual needs of their users.
谢绝来访
Unitend Technologies Inc. is a professional Universal Transport Interface(UTI) technonogy firm established through collective efforts of Tsinghua University, and other industrial partners. The Company is specialized in developing and manufacturing UTI-based series of technology and products such as UTI core chips, UTI cards, UTI foundation software, and UTI system solutions. The Company is Initiator and Secretariat of the China UTI Consortium, and it’s mainly focus on the promotion of the UTI standards and building of a UTI Alliance, as a key member of the China DRM Standard Group, the Company retains the core DRM technologies and products. Unitend Technology, on the basis of China’s independent innovation, is actively acquiring advanced technologies from all over the world, and have been successful in developing a series of highly marketable UTI products that meet actual needs of their users.
谢绝来访