北京 [切换城市] 北京招聘北京销售人员招聘北京客户代表招聘

Customer Service Representative 销售代表

美卓矿机(天津)有限公司北京分公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工  石油/化工/矿产/地质

职位信息

  • 发布日期:2014-07-15
  • 工作地点:北京
  • 招聘人数:2
  • 职位月薪:面议
  • 职位类别:客户代表  

职位描述

JOB DUTIES AND RESPONSIBILITIES

Parts & Services Sales
? Provide technical support to customers and Service personnel in respect of ETO spare parts, wear parts and field services.
? Respond to direct telephone and written customer enquiries.
? Receive and complete telephone orders for ETO parts.
? Ascertain machine, part and reference numbers by reading catalogue or parts manual to determine parts needed, according to description, installed machine base and purchase history.
? Discuss uses and features of various parts with customers.
? Submit enquiry to vendors for availability, cost and pricing for relevant parts.
? Liaise with ETO Services Manager or relating overseas Metso divisions as to gross margins, market prices and delivery priorities when required.
? Provide spares and wears quotations by SAP system to customers by consulting with ETO Services Manager.
? Follow up on quotations to customers in order that sales opportunities are not lost.
? Negotiate with the customer about the price, shipment, payment and so on.
? Make the sales contracts and follow up payment
? Apply for new customer and new item in SAP system
? Forward Contract Administrator the sales contracts for purchasing and shipment.
? Advise customers on substitution or modification of part when replacement is not available.
? Tasks assigned by ETO Services Manager
? Develop new relationship to promote sales on Parts & Services

JOB DUTIES AND RESPONSIBILITIES

Parts & Services Sales
? Provide technical support to customers and Service personnel in respect of ETO spare parts, wear parts and field services.
? Respond to direct telephone and written customer enquiries.
? Receive and complete telephone orders for ETO parts.
? Ascertain machine, part and reference numbers by reading catalogue or parts manual to determine parts needed, according to description, installed machine base and purchase history.
? Discuss uses and features of various parts with customers.
? Submit enquiry to vendors for availability, cost and pricing for relevant parts.
? Liaise with ETO Services Manager or relating overseas Metso divisions as to gross margins, market prices and delivery priorities when required.
? Provide spares and wears quotations by SAP system to customers by consulting with ETO Services Manager.
? Follow up on quotations to customers in order that sales opportunities are not lost.
? Negotiate with the customer about the price, shipment, payment and so on.
? Make the sales contracts and follow up payment
? Apply for new customer and new item in SAP system
? Forward Contract Administrator the sales contracts for purchasing and shipment.
? Advise customers on substitution or modification of part when replacement is not available.
? Tasks assigned by ETO Services Manager
? Develop new relationship to promote sales on Parts & Services

公司介绍

Metso is made up of a global pool of highly dedicated people working closely together to ensure our customers’ success. People with the outstanding expertise, commitment and drive to make profitable advancements, reach new heights in service and deliver real results.

Our people around the world are located close to our customers, in order to understand the forces that shape their business realities. This empowers us with unique insight to create effective solutions that increases the productivity and environmental quality of our customers operations.

We believe that the measure of our worth is in the results we deliver to our customers. This is why we do not compromise on our service and customer offerings. We utilize our deep technological competence and industrial knowledge to deliver cutting-edge solutions and services designed to make a real and sustainable difference to business.

美卓矿机是全球矿加工、金属回收和建筑材料领域的领先供应商。公司为客户提供采矿、矿物加工、破碎、骨料和砂石料生产方案。产品范围还包括金属回收、建材生产设备与服务以及各种输送设备、磨损件和备品备件。

公司网址:www.metso.com

联系方式

  • 公司地址:上班地址:天津经济技术开发区南海路156津滨发展通厂19号2楼