北京招聘

Knowledge, Skills, Experience Required:

w Graduate in Engineering or Scientific discipline, or equivalent relevant experience.

w Minimum three to five years of practical experience within a service or manufacturing operations environment.

w Relevant experience of supervision or coordination of the activities of other members of a team to achieve agreed objectives.

w Knowledge of HR, Marketing, Field Service and Finance Control is preferred.

w Personal attributes to include;

- Excellent verbal and written Korean communication skills

- Good written or verbal English communication skills

- Good computer skill, MS office

- Understanding of SAP or equivalent system

- Knowledge of Electrical/Mechanical products preferable

- Sensitivity to customers’ needs

- Strong leadership

- Ability to co-operate with peers / other department heads

- Drive risks or hazards mitigation/elimination activities

- Knowledge of Edwards products and vacuum technology preferable

- High motivation to succeed and ability to motivate a team

- Experience of interactions with others with language and cultural differences

Principal Accountabilities:

w Deliver service agreed targets and key measurable which ensure customer satisfaction and are consistent with Edwards policies.

w Ensure the key measurable, as defined for service business, are reported in a timely manner and instigate improvement initiatives that address any variances and/or improve the targets.

w Maximize the company profits through driving cost reduction, warranty reduction program and creating new value added service offerings to the customers.

w Set out the service budget with appropriate service contracts to enhance organisational profit by proper pricing, dealing and warranty cost reduction.

w Help Key Account teams for all service repair contracts and general service contracts negotiations.

w Apply Edwards’ policy, procedures, and systems to local sites and check the service business progress to deploy the strategies properly.

w Manage the policy for service facilities in Edwards Xian supporting customer needs efficiently and cost effectively.

w Ensure the Edwards Xian service workshop operations meet the required standards for quality and service centre licensing.

w Ensure that the company’s health and Safety policy is implemented and adhered to with the aim being to maintain a safe working environment.

w Establish and maintain clear communication channels intra/internationally.

Nature and scope

w By working closely with local and regional management organisations, prioritise the improvements and corrective actions required to deliver workshop service to Edwards policy and best practice, in Edwards China. Develop and agree the necessary plans and projects, with time tables, required for this with the operations manager and senior management of the region and any other parts of Edwards as necessary.

w A key to this success will be the quality of the local resources. This may be affected by lack of training, focus, skills or ability. Appropriate actions should be recommended, agreed, and implemented.

w The role will be based in Edwards Xian Service Hub.

Edwards has nearly 100 years of experience in supplying essential vacuum systems and related products. We serve the world's advanced industries including semiconductor, flat panel display, solar, chemical, pharmaceutical, metallurgical, analytical instrumentation and research and development. Our 4,000+ skilled employees are dedicated to providing innovative technologies, applications expertise and the highest level of service. Whether we're supporting the modern fabs or the latest university research lab, you'll find that Edwards can be essential to your process.

OUR PRODUCT RANGE INCLUDES:
·    Dry and oil-sealed vacuum pumps and systems
·    Remote, on-tool and near-tool pumps
·    Turbomolecular pumps
·    Liquid ring, oil-sealed mechanical pumps and boosters
·    Exhaust gas management systems
·    Integrated vacuum and abatement systems
·    Liquid abatement
·    Chemical blend and dispense systems
·    Chillers
·    Coating systems
·    Valves, instrumentation and coupling components

OUR GLOBAL SERVICES INCLUDE:
·    Equipment service and repair
·    Product exchange
·    Refurbished equipment and product acquisition programs
·    Field and on-site support services
·    Remote e-diagnostics and product health checks
·    Product training


Edwards 是一家具有近百年历史的企业，可以为您提供理想的真空系统和相关产品。我们为世界上很多先进的行业提供服务，这些行业包括半导体、平板显示器、太阳能、化学、制药、冶金、分析仪器以及研发等。公司拥有4,000多名技术娴熟的员工，竭诚为您提供各种创新技术、应用专长和最优质的服务。无论是在我们提供支持的现代化芯片工厂中，还是先进的大学科研实验室中，您都会发现Edwards产品在您的工艺中是不可缺少的。


我们的产品范围包括：
- 干式、油封真空泵和真空系统
- 提供灵活安装模式的真空泵（可远程监控、安装在机台上和安装在机台附近）
- 涡轮分子泵
- 液环泵、油封机械泵和罗茨泵
- 废气处理系统
- 集成式真空和尾气处理系统
- 废水处理
- 化学品混合与分配系统
- 冷却器
- 镀膜系统
- 阀门、仪表和真空连接件

我们的全球服务包括：
- 设备维护与维修
- 产品更换
- 设备翻新和产品回购计划
- 现场及驻厂服务
- 远程电子诊断和产品状况检测
- 产品培训

Resumes will be filed for future reference and handled in the strictest confidence.
We regret that only short listed applicants will be notified.

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