北京 [切换城市] 北京招聘北京高级管理招聘北京总监/部门经理招聘

Account Director 公关客户总监

伟达(中国)公共关系顾问有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:公关/市场推广/会展

职位信息

  • 发布日期:2014-07-15
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:硕士
  • 职位月薪:面议
  • 职位类别:总监/部门经理  

职位描述

Basic Function
1.Team Management
2.Responsible for the day-to-day management and operations of team with an emphasis on retaining and expanding current client business. Responsible for overseeing all client budgets (creating, expanding, forecasting, etc) and ensuring that revenue and account profitability for each client is reached on a monthly basis. Responsible for the supervision of all subordinates from SCs to ACs. Assists Practice Leaders on new business efforts. Has an established specialty or practice niche and strong, senior contacts in the media.

Qualifications
1.7- 8 years of agency experience or equivalent
2.Specialized industry knowledge plus specialized skills in one or more key practice areas within H&K
3.Proven experience managing a team from a financial, client delivery and staffing perspective
4.Proven ability to: write new business proposals;manage, retain and grow multiple accounts;create and manage multiple budgets;expand client business;develop strategic communication programs
5.Possesses solid presentation skills, including ability to communicate and sell ideas to prospects
6.Proven leadership skills and sales ability
7.Has an established network of senior industry and media contacts

Duties and Responsibilities
1.Client Service
Ability to upsell sell value-add programs/services to current clients.
Draws out the best thinking of clients and to ensure pragmatic, well-executed outcomes.
Supervises and sets direction of activities in at least three accounts, including client needs, staffing, strategy and budgeting.
Delegates client assignments, supervise others and work with other practices and offices.
Truly models Best Teams practices by drawing on a vast network of H&K and WPP colleagues to develop and serve clients with the deepest possible expertise.
Knows the tools, proprietary insights and methodologies available within H&K to best serve clients without creating new ones.
Reconstitutes knowledge into marketable, reusable assets to develop new offerings by anticipating needs or meeting demands of current clients.
Generates high value by moving the client organization to undertake and enact major change.
Positions the firm and other colleagues with clients in ways that build a true institutional partnership.
Responsible for building and maintaining client relationships.
Has authoritative knowledge of multiple industries and business trends.
Assists Ds in executing client satisfaction programs.
Manages and reviews key client deliverables (i.e. messaging, branding, executive coaching, communications/marketing plans, strategy documents).
Identifies “next level” thinking/ideas for clients by tracking industry trends and activities.
Assumes creative and strategic direction and oversight on all account assignments.
Has regular client contact to ensure the client is satisfied with account activity.
Is proactive with clients to address any issues of dissatisfaction.
2.Self/Staff Management
Manages multiple account teams effectively, including daily supervision of subordinates including professional and administrative staff.
Knows the resources within office (i.e. HR Manager, IT, Financial Manager, etc) and directs staff to appropriate resources to solve problems.
Proactively gives informal constructive feedback to subordinates on a regular and timely basis.
Effective communicator and role model to others within team, practice and H&K network.
Works with supervisor to address and enforce personnel issues related to team, including developing, recognizing and rewarding top performers and the ability to make tough decisions on those whose performance does not meet expectations.
Assists subordinates with defining a career path and identifying a niche in which each team member can succeed.
Identifies top performers and assigns client work and projects that will motivate, encourage, and retain them.
Approves/reviews staffing assignments of all direct reports.
Helps direct or is integrally involved in a core service, asset group or practice niche.
Manages and tracks individual team members’ utilization numbers throughout the month to ensure goals are being met.
3.Financial Management
Manages average client annual billings.
Aligns client expectations with budgets.
Accurately projects revenues on a monthly, quarterly and annual basis for team’s clients.
Delivers revenue and account profitability at least as much as projected for each client on a monthly basis.
Ensures write offs for clients do not exceed 5% annually.
Ensures 85% of accounts receivables for team clients are less than 60 days outstanding.
Reviews and approves all monthly invoice packages and ensures all office deadlines are met.
Ensures that all account financial matters are handled in a timely and accurate manner.
Ensures that monthly and/or weekly budget status reports are completed as part of budget-tracking process.
Reviews and approves subordinates timesheets within 24 hours of the week/month closing.
Ensures H&K is compensated fairly for its time by managing and limiting “R” time.
4.New Business
Identifies business opportunities on current accounts and within H&K network.
Orchestrates the creation and development of all new business proposals.
Keeps finance team informed of new projects, particularly inter-company activities, to ensure the appropriate paperwork is completed.
Leads teams through RFP process.
Engages in discussions with key potential client executives to gain access into their firm or industry.
Converts opportunities by building strategic relationships with clients or potential clients to demonstrate H&K value.
Utilizes global H&K and WPP resources to potential client contacts to meet strategic communication needs of that client.
Responsible for development of new products/services.
Serves as primary point-of-contact in working with H&K staff to prepare client agreements.
Leads new business pitches and presentations.
5.Others
Any additional works assigned by company.

公司介绍

Wisdom on a Global Scale

H+K Strategies offers senior counsel, insightful research and strategic communications planning throughout the world. We have 84 offices in 46 countries, and our clients represent 46 of Interbrand's 2010 Top 100 Global Brands. 50 percent of global Fortune 500 companies have chosen to work with our firm, and our relationship with WPP — one of the world’s largest communications groups — gives us an unmatched worldwide presence.

Our firm has been in the wisdom business for more than 80 years, and our world-class teams of trusted advisors and creative experts have a wealth of experience in strengthening brands, reputations and bottom lines. Our teams collaborate across time zones, languages and cultures to engage in public conversations that help clients make solid decisions and craft compelling messages.

Welcome to visit www.hkstrategies.com for more information.

伟达国际公关顾问公司(Hill+Knowlton Strategies)是世界上拥有最大的国际办事处网络的公关公司。1927年由 John Wiley Hill成立于美国俄亥俄州克里夫兰,是世界上最早的公关公司之一。伟达公关隶属于世界最大的传播机构之---WPP集团。拥有全球最大的国际办事处网络,公司总部位于美国纽约。

联系方式

  • Email:hans.shen@hkstrategies.com
  • 公司地址:上班地址:金桐西路10号远洋光华国际