北京招聘

We are one of the world’s leading manufacturers of feeding technology and we distribute our TMR mixing technology “Made in Germany“ in more than 40 countries. To extend our marketing activities in China we are currently looking for a
Customer Service Technician/manager


Your tasks:
- Customer support for technical problems with SILOKING Machines via e-mail, telephone and in the field
- Become knowledgeable in all product’s technical aspects of SILOKING Machines on our customers’ farms
- Cover the Trouble shooting and maintenance process
- Give training for SILOKING dealers and customers
- Processing our customers’ orders for spare parts
- Be a key part of the technical support team for the company
- Support in preparing and translating customer service notes and documents for technical clarification
- Support in optimizing our products to meet our Chinese customers‘ specific requirements


Yourqualifications:
- Completed appropriate technical training or relevant university degree (mechanical technician or engineer or equivalent)
- Several years of experience in a comparable position, ideally in the field of agricultural technology/machinery
- Readiness to follow several weeks of training and initial training at our German head office
- Willingness to travel regularly to provide on-site customer service to our customers in various Chinese provinces.
- Good knowledge of English – A must
- Ability to contact customers correctly in technical and service processes
- Ability to function in a small team and contribute to the company success
- Ability work independently both in the office and in the field.
- Ability to take responsibility and bring tasks to completion.

This is an opportunity to be a part of our company foundation in China, career development optionswill be offered according to your successful integration in the company.
The work place is in the greater Beijing area, mainly, but may require travel to other regions as well.

PTL Group provides multinational companies with solid outsourced management solutions in China. Supporting our clients in critical or crisis stages using our own entities or managing theirs, we deal with a wide spectrum of operations such as logistics centers, assembly lines, warehousing and distribution, invoicing, credit management and other financial services, recruitment projects and human resources management. Providing holistic outsourced management solutions that dramatically improve our clients’ ability to compete in the local market and increase efficiency through significant cost reduction, improved risk control and shorten time-to-market.

PTL Group acts as a strategic partner and 4PL platform to companies during their penetration to Chinese niche markets, selling advanced technology in B2B markets. Most of our clients are coming from the following industries: IT & Telecom, electronics, security devices, medical equipment, water treatment, environmental protection, industrial & agro machinery, power generation, offshore, oil & gas, marine and construction industries.